CPSCGeneral Alert

HONEY JOY Recalls Infant Swings Due to Suffocation Hazard and Violation of Federal Safety Standards; Sold Exclusively on Amazon.com

Publié le: 21 septembre 2023ID du rappel: 23290Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The swing violates the Safe Sleep for Babies Act because the product was marketed for infant sleep and has an incline angle greater than 10 degrees. Infant fatalities have occurred in inclined sleepers, after the infants rolled from their back to their stomach or side while unrestrained, or under other circumstances. The swing also violates the Safety Standard for Infant Swings.

Description du produit & Identification

The recall involves HONEY JOY COMPANY infant swings, models BB5569US-GR in gray and BB5569US-BE in beige, made of metal and plastic with a cloth seat. The swings measure about 28 inches wide by 28 inches high and 24 inches wide. "Babyjoy" is displayed on the front of the swings and on the seat label. The infant swings include a head pillow, five-point restraint system, canopy with hanging toys, a music function and an adjustable seat. The swings can be powered using AAA batteries or an AC adaptor and include a remote control with Bluetooth functionality. The full model number can be found on the packaging, the instructional literature identifies model BB5569 and the product registration card, which consumers may have saved for their records identifies model BB5569US.

Produits concernés

HONEY JOY Infant Swings

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/HONEY-JOY-Recalls-Infant-Swings-Due-to-Suffocation-Hazard-and-Violation-of-Federal-Safety-Standards-Sold-Exclusively-on-Amazon-com
TitleHONEY JOY Recalls Infant Swings Due to Suffocation Hazard and Violation of Federal Safety Standards; Sold Exclusively on Amazon.com
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/honey-joy-swing-gray.png
Images › 1 › CaptionRecalled HONEY JOY Infant Swing in gray
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/honey-joy-swing-beige.jpg
Images › 2 › CaptionRecalled HONEY JOY Infant Swing in beige
Hazards › NameThe swing violates the Safe Sleep for Babies Act because the product was marketed for infant sleep and has an incline angle greater than 10 degrees. Infant fatalities have occurred in inclined sleepers, after the infants rolled from their back to their stomach or side while unrestrained, or under other circumstances. The swing also violates the Safety Standard for Infant Swings.
Injuries › NameNone reported
Products › NameHONEY JOY Infant Swings
Products › Number Of UnitsAbout 170
Recall I D9715
Remedies › NameConsumers should immediately stop using the recalled infant swing and contact HONEY JOY for instructions on how to receive a full refund and properly dispose of the product. HONEY JOY and Amazon are contacting all known purchasers.
Retailers › NameOnline exclusively at Amazon.com from November 2022 through January 2023 for between $110 and $120.
Recall Date2023-09-21T00:00:00
DescriptionThe recall involves HONEY JOY COMPANY infant swings, models BB5569US-GR in gray and BB5569US-BE in beige, made of metal and plastic with a cloth seat. The swings measure about 28 inches wide by 28 inches high and 24 inches wide. "Babyjoy" is displayed on the front of the swings and on the seat label. The infant swings include a head pillow, five-point restraint system, canopy with hanging toys, a music function and an adjustable seat. The swings can be powered using AAA batteries or an AC adaptor and include a remote control with Bluetooth functionality. The full model number can be found on the packaging, the instructional literature identifies model BB5569 and the product registration card, which consumers may have saved for their records identifies model BB5569US.
Distributors › NameHONEY JOY COMPANY, of Fontana, California
Recall Number23290
Remedy Options › OptionRefund
Consumer ContactHONEY JOY by e-mail at honeyjoyrecall@hotmail.com or online at www.amazon.com/stores/page/7819DFE1-4BA7-461E-A3CB-B3119C0F57F4 or www.amazon.com/stores/page/3AD84AC7-8A2C-402F-B205-F6D434FA6C53 and click "More" and then "Recall" on the menu bar for more information.
Last Publish Date2023-09-21T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought HONEY JOY Recalls Infant Swings Due to Suffocation Hazard and Violation of Federal Safety Standards; Sold Exclusively...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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