Honda (American Honda Motor Co.) - Rearview Camera May Display Distorted or Blank Image
USHonda (American Honda Motor Co.) - Rearview Camera May Display Distorted or Blank Image
Recalling Firm: Honda (American Honda Motor Co.)
Motif du rappel / Danger
TranslatedA rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Description du produit & Identification
TranslatedAmerican Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Produits concernés
TranslatedRearview Camera May Display Distorted or Blank Image
Additional Source Details
| Field | Value |
|---|---|
| Subject | Rearview Camera May Display Distorted or Blank Image |
| Nhtsa id | 26V306000 |
| Component | BACK OVER PREVENTION |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=26V306000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Honda (American Honda Motor Co.) |
| Defect summary | American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image. |
| Corrective action | Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation. |
| Consequence summary | A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury. |
| Mfr campaign number | DO5, RO6 |
| Potentially affected | 59887 |
| Report received date | 2026-05-14T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Honda (American Honda Motor Co.) - Rearview Camera May Display Distorted or Blank Image?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableHonda (American Honda Motor Co.)
- Niveau de risqueBACK OVER PREVENTION
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🚨 SAFETY ALERT: Honda (American Honda Motor Co.) - Honda (American Honda Motor Co.) - Rearview Camera May Display Distorted or Blank Image Check if your household is affected: https://therecallfile.com/fr/recalls/honda-american-honda-motor-co-rearview-camera-may-display-distorted-or/NHTSA-26V306000
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