Home Decorators Collection Grand Duchess Balsam Fir 5000 LED Pre-Lit Artificial Christmas Tree recalled due to burn or fire hazard
CanadaHome Decorators Collection Grand Duchess Balsam Fir 5000 LED Pre-Lit Artificial Christmas Tree recalled due to burn or fire hazard
Recalling Firm: Consumer product safety
Motif du rappel / Danger
TranslatedBurn hazard - Fire hazard
Description du produit & Identification
TranslatedConsumers should immediately unplug the recalled Christmas tree and return it to a local The Home Depot Canada store for a full refund.For more information, consumers can contact Home Depot Canada by telephone at 1-800-628-0525, Monday – Sunday, 8 a.m. – 10 p.m. EST.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Produits concernés
TranslatedHome Decorators Collection 7.5 ft.Grand Duchess Balsam Fir LED Pre-Lit Artificial Christmas Tree with 5000 Colour Changing Lights
Additional Source Details
| Field | Value |
|---|---|
| N I D | 74636 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/home-decorators-collection-grand-duchess-balsam-fir-5000-led-pre-lit-artificial |
| Issue | Burn hazard - Fire hazard |
| Title | Home Decorators Collection Grand Duchess Balsam Fir 5000 LED Pre-Lit Artificial Christmas Tree recalled due to burn or fire hazard |
| Product | Home Decorators Collection 7.5 ft.Grand Duchess Balsam Fir LED Pre-Lit Artificial Christmas Tree with 5000 Colour Changing Lights |
| Archived | 0 |
| Category | Specialized products |
| Last updated | 2023-11-24 |
| Organization | Consumer product safety |
| What you should do | Consumers should immediately unplug the recalled Christmas tree and return it to a local The Home Depot Canada store for a full refund.For more information, consumers can contact Home Depot Canada by telephone at 1-800-628-0525, Monday – Sunday, 8 a.m. – 10 p.m. EST.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Home Decorators Collection Grand Duchess Balsam Fir 5000 LED Pre-Lit Artificial Christmas Tree recalled due to burn o...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Vérifiez les autres produits de votre foyer
Outils gratuitsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Aperçu
- Entreprise responsableConsumer product safety
📢 Partager l’alerte
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Consumer product safety - Home Decorators Collection Grand Duchess Balsam Fir 5000 LED Pre-Lit Artificial Christmas Tree recalled due to burn or fire hazard Check if your household is affected: https://therecallfile.com/fr/recalls/home-decorators-collection-grand-duchess-balsam-fir-5000-led-pre-lit-a/CANADA-74636
Rejoindre la liste d’alerte
Recevez des alertes e-mail instantanées dès qu’un rappel critique est publié.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Rappels associés
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag