Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards
USHit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards
Motif du rappel / Danger
TranslatedThe mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Description du produit & Identification
TranslatedThis recall involves the Coastline Ceramic Mug that was given away as a free promotional item at meetings or events. The mugs are decorated with various logos and come in a variety of colors with a gray bottom. "China" is printed on the bottom of each mug.
Produits concernés
TranslatedCoastline Ceramic Mugs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Hit-Promotional-Products-Recalls-Ceramic-Mugs-Due-to-Burn-and-Laceration-Hazards |
| Title | Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1639_1.jpeg |
| Images › 1 › Caption | Recalled Coastline Ceramic Mug |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1639_2.png |
| Images › 2 › Caption | One of these logos are printed on the recalled ceramic mugs. |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/1639_3.png |
| Images › 3 › Caption | One of these logos are printed on the recalled ceramic mugs. |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/1639_4.png |
| Images › 4 › Caption | One of these logos are printed on the recalled ceramic mugs. |
| Hazards › Name | The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards. |
| Injuries › Name | Hit Promotional Products has received ten reports of the mugs cracking or breaking when in use with hot liquids. No injuries have been reported. |
| Products › Name | Coastline Ceramic Mugs |
| Products › Number Of Units | About 34,000 |
| Recall I D | 8688 |
| Remedies › Name | Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug. |
| Importers › Name | Hit Promotional Products Inc., of Largo, Fla |
| Retailers › Name | Given to consumers as free promotional products at meetings or events nationwide from October 2018 through September 2019. |
| Recall Date | 2019-10-29T00:00:00 |
| Description | This recall involves the Coastline Ceramic Mug that was given away as a free promotional item at meetings or events. The mugs are decorated with various logos and come in a variety of colors with a gray bottom. "China" is printed on the bottom of each mug. |
| Recall Number | 20014 |
| Remedy Options › Option | Replace |
| Consumer Contact | Hit Promotional Products at 800-237-6305, Extension 2691, from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, email at lthibado@hitpromo.net or visit www.hitpromo.net and click on product recalls under the Support menu near the bottom of the page. |
| Last Publish Date | 2019-10-29T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/hit-promotional-products-recalls-ceramic-mugs-due-to-burn-and-lacerati/CPSC-20014
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