HiLite Chair
HiLite Chair
Motif du rappel / Danger
TranslatedThe chair is labelled with a safe working limit of 200kg, testing showed that at a weight of around 150kg there was a potential for weld failure in the frame and if occupied the chair back could collapse. The chair's safe working limit is 130kg.
Description du produit & Identification
TranslatedReason / Defects: The chair is labelled with a safe working limit of 200kg, testing showed that at a weight of around 150kg there was a potential for weld failure in the frame and if occupied the chair back could collapse. The chair's safe working limit is 130kg. Hazards: If the chair back collapses backwards while the chair is occupied, there is a risk of injury to the occupant or bystanders. What to do: If the occupant of the chair exceeds or is likely to exceed 130kg, consumers should immediately stop using the chair and contact R & R Healthcare Equipment or K Care Healthcare Solutions. R & R Healthcare Equipment will provide affected consumers with a corrected label to replace the existing weight limit label. For more information, consumers can contact K Care Healthcare Solutions on 1300 783 783.
Produits concernés
TranslatedHiLite Chair Model numbers KA582KDG03 and KA582KDG05 All serial numbers ARTG 201862 (R & R Healthcare Equipment Pty Ltd - Chair)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 669b4d8b-2000-456b-bcf1-08bcb103230a |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/hilite-chair |
| Pub Date | Sun, 14 Jun 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/HiLite%20Chair.png?itok=jj7FKIpO |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought HiLite Chair?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Niveau de risquePharmacy and medical products
- DistributionAustralia
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🚨 SAFETY ALERT: HiLite Chair Check if your household is affected: https://therecallfile.com/fr/recalls/hilite-chair/AU-669b4d8b-2000-456b-bcf1-08bcb103230a
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