CPSCGeneral Alert

Herman Miller Recalls Fiberglass Rocking Chairs Due to Fall Hazard

Publié le: 17 octobre 2017ID du rappel: 18010Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The rocker's base can separate from the seat, posing a fall hazard.

Description du produit & Identification

This recall involves Herman Miller's Eames-branded molded fiberglass armchair rockers with model numbers beginning with RFAR. The rockers were sold in multiple shell colors and frame finishes, and with or without upholstery. The upholstered rockers measure about 25.25 by 25.5 by 27 inches and the non-upholstered about 25 by 25.5 by 27 inches. Recalled rockers were manufactured from May 1, 2013 through September 8, 2017. The manufacture date in MM/DD/YYYY format and the model number are printed on a label located on the underside of the seat. The Herman Miller, the Eames Office and the Eames signature logos are molded into the underside of the seat

Produits concernés

Eames fiberglass rockers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Herman-Miller-Recalls-Fiberglass-Rocking-Chairs
TitleHerman Miller Recalls Fiberglass Rocking Chairs Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/chair01.jpg
Images › 1 › CaptionHerman Miller’s Eames molded fiberglass armchair non-upholstered rocker
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/chair02.png
Images › 2 › CaptionHerman Miller’s Eames molded fiberglass armchair upholstered rocker
Hazards › NameThe rocker's base can separate from the seat, posing a fall hazard.
Injuries › NameHerman Miller has received nine reports of consumers falling, including six resulting in injuries that included bumps and cuts.
Products › NameEames fiberglass rockers
Products › Number Of UnitsAbout 1,600 (in addition, about 190 were sold in Canada)
Recall I D8157
Remedies › NameConsumers should immediately stop using the recalled rockers and contact Herman Miller to return the product free of cost for a full refund.
Retailers › NameHerman Miller, Design Within Reach and Herman Miller's authorized retailers and dealers nationwide and online at http://store.hermanmiller.com and www.dwr.com from May 2013 through September 2017 for about $650 (non-upholstered) and $890 (upholstered).
Recall Date2017-10-17T00:00:00
DescriptionThis recall involves Herman Miller's Eames-branded molded fiberglass armchair rockers with model numbers beginning with RFAR. The rockers were sold in multiple shell colors and frame finishes, and with or without upholstery. The upholstered rockers measure about 25.25 by 25.5 by 27 inches and the non-upholstered about 25 by 25.5 by 27 inches. Recalled rockers were manufactured from May 1, 2013 through September 8, 2017. The manufacture date in MM/DD/YYYY format and the model number are printed on a label located on the underside of the seat. The Herman Miller, the Eames Office and the Eames signature logos are molded into the underside of the seat
Recall Number18010
Manufacturers › NameHerman Miller, Inc., Zeeland, Mich.
Remedy Options › OptionRefund
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/64826r-eng.php
Consumer ContactHerman Miller online at www.hermanmiller.com and click on Recall Information at the bottom of the page, email at recall_info@hermanmiller.com or toll-free at 866-866-3124 from 9 a.m. to 5 p.m. ET Monday through Friday for more information.
Last Publish Date2017-10-17T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Herman Miller Recalls Fiberglass Rocking Chairs Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableHerman Miller, Inc., Zeeland, Mich.
Recall Hazard Severity
Caution (Class III)
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