CPSCGeneral Alert

Hearth & Home Technologies Recalls Gas Fireplaces Due to Fire Hazard

Publié le: 9 juillet 2015ID du rappel: 15178Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The back of the firebox can bow out, posing a fire hazard.

Description du produit & Identification

This recall involves Heat-N-Glo® and Heatilator® Corner Unit Series indoor gas fireplaces. The fireplaces are LP or NG-fueled corner units with tempered glass fronts. The following model numbers are printed on the unit rating plate, located near the controls used to operate the units, and in the instruction manual. LCOR-36TRB-IPI RCOR-36TRB-IPI GDCL4136I GDCR4136I

Produits concernés

Heat-N-Glo® and Heatilator® Corner Unit Series indoor gas fireplaces

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2015/Hearth-and-Home-Technologies-Recalls-Gas-Fireplaces
TitleHearth & Home Technologies Recalls Gas Fireplaces Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15178.cornerfireplace.jpg
Images › 1 › CaptionCorner Fireplace
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/B-PhotoCornerRetailFinal.jpg
Images › 2 › CaptionCorner Fireplace
Hazards › NameThe back of the firebox can bow out, posing a fire hazard.
Injuries › NameThere have been two reported incidents involving charring and minor property damage. No injuries have been reported.
Products › NameHeat-N-Glo® and Heatilator® Corner Unit Series indoor gas fireplaces
Products › TypeGas-Burning Fireplaces
Products › Category I D67914
Products › Number Of UnitsAbout 2,500
Recall I D6435
Remedies › NameConsumers should immediately stop using the gas fireplaces and contact the fireplace store where the unit was purchased to arrange for a free inspection and installation of a correction kit. The firm's dealers are contacting known purchasers.
Retailers › NameFireplace stores from March 2008 through November 2014 for $3,500 to $5,000.
Recall Date2015-07-09T00:00:00
DescriptionThis recall involves Heat-N-Glo® and Heatilator® Corner Unit Series indoor gas fireplaces. The fireplaces are LP or NG-fueled corner units with tempered glass fronts. The following model numbers are printed on the unit rating plate, located near the controls used to operate the units, and in the instruction manual. LCOR-36TRB-IPI RCOR-36TRB-IPI GDCL4136I GDCR4136I
Recall Number15178
Manufacturers › NameHearth & Home Technologies of Lakeville, Minn.
Remedy Options › OptionRepair
Consumer ContactHearth & Home Technologies at (800) 883-6690 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.hearthnhome.com and click on Notices for more information.
Last Publish Date2015-07-09T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Hearth & Home Technologies Recalls Gas Fireplaces Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableHearth & Home Technologies of Lakeville, Minn.
Recall Hazard Severity
Caution (Class III)
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