Health Canada Warns Users of a Risk of Glass Explosion from Certain Gas Fireplaces manufactured by CFM Inc. (Majestic Fireplace)
CanadaHealth Canada Warns Users of a Risk of Glass Explosion from Certain Gas Fireplaces manufactured by CFM Inc. (Majestic Fireplace)
Recalling Firm: Communications and Public Affairs Branch
Motif du rappel / Danger
TranslatedFire hazard - Flammability hazard - Injury hazard
Description du produit & Identification
TranslatedConsumers should immediately stop using these fireplaces.Any affected fireplaces currently in use should have the fuel supply disconnected immediately. The manufacturer is no longer in business and there is no retro fit kit available. Contact a licensed gas technician for disconnection.Canadian retailers and distributors of these fireplaces should immediately cease sale.Manufacturers, importers, distributors or retailers that become aware of incidents, including recalls initiated for human health or safety reasons by foreign entities, related to this or any consumer product that they supply are required to report the incident to Health Canada. Guidance on mandatory reporting is available on Health Canada's website.Additional informationTSSA Director's Order: Majestic Fireplace - Direct Vent Free Standing Gas FireplaceRegular appliance maintenance for fuel-burning appliances
Produits concernés
TranslatedNatural gas and propane-fired direct vent free-standing fireplaces manufactured by CFM Inc. (Majestic Fireplace) that bear the trade names Insta-flame or Northern Flame (Models FSDV22, FSDV30, FSDV32, D222 and D232 Series).
Additional Source Details
| Field | Value |
|---|---|
| N I D | 25476 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/health-canada-warns-users-risk-glass-explosion-certain-gas-fireplaces-manufactured-cfm |
| Issue | Fire hazard - Flammability hazard - Injury hazard |
| Title | Health Canada Warns Users of a Risk of Glass Explosion from Certain Gas Fireplaces manufactured by CFM Inc. (Majestic Fireplace) |
| Product | Natural gas and propane-fired direct vent free-standing fireplaces manufactured by CFM Inc. (Majestic Fireplace) that bear the trade names Insta-flame or Northern Flame (Models FSDV22, FSDV30, FSDV32, D222 and D232 Series). |
| Archived | 0 |
| Category | Specialized products |
| Last updated | 2024-01-24 |
| Organization | Communications and Public Affairs Branch |
| What you should do | Consumers should immediately stop using these fireplaces.Any affected fireplaces currently in use should have the fuel supply disconnected immediately. The manufacturer is no longer in business and there is no retro fit kit available. Contact a licensed gas technician for disconnection.Canadian retailers and distributors of these fireplaces should immediately cease sale.Manufacturers, importers, distributors or retailers that become aware of incidents, including recalls initiated for human health or safety reasons by foreign entities, related to this or any consumer product that they supply are required to report the incident to Health Canada. Guidance on mandatory reporting is available on Health Canada's website.Additional informationTSSA Director's Order: Majestic Fireplace - Direct Vent Free Standing Gas FireplaceRegular appliance maintenance for fuel-burning appliances |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Health Canada Warns Users of a Risk of Glass Explosion from Certain Gas Fireplaces manufactured by CFM Inc. (Majestic...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Communications and Public Affairs Branch - Health Canada Warns Users of a Risk of Glass Explosion from Certain Gas Fireplaces manufactured by CFM Inc. (Majestic Fireplace) Check if your household is affected: https://therecallfile.com/fr/recalls/health-canada-warns-users-of-a-risk-of-glass-explosion-from-certain-ga/CANADA-25476
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