Health Canada warns about certain hand sanitizers that may pose health risks (Part 2 – March 31, 2021 to present)
CanadaHealth Canada warns about certain hand sanitizers that may pose health risks (Part 2 – March 31, 2021 to present)
Recalling Firm: Communications and Public Affairs Branch
Motif du rappel / Danger
TranslatedProduct safety - COVID
Description du produit & Identification
TranslatedStop using the products identified in the table.Follow municipal or regional guidelines on how to dispose of chemicals and other hazardous waste; orReturn the product to your local pharmacy for proper disposalContact the company if you would like more information about the recallConsult your health care professional if you have used these products and have health concernsKeep all hand sanitizers out of the reach of children.Never eat or drink hand sanitizers, as swallowing even small amounts can be dangerous or fatal. If swallowed, call a poison control centre or seek medical help immediately.To help limit the spread of COVID-19, wash your hands often with soap and water for at least 20 seconds.If soap and water are not available, use alcohol-based hand sanitizers that have been authorized for sale in Canada. Consult these resources for more information:Health Canada’s Licensed Natural Health Products Database and Drug Product Database for hand sanitizers that have been authorized by Health Canada; andthe list of hand sanitizers authorized or registered in other jurisdictions that may not display a Natural Product Number (NPN) or Drug Identification Number (DIN) but have been accepted for use in Canada during the COVID-19 pandemic.Report any health product adverse events or complaints to Health Canada.
Produits concernés
TranslatedSee table below for affected hand sanitizers
Additional Source Details
| Field | Value |
|---|---|
| N I D | 78091 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/health-canada-warns-about-certain-hand-sanitizers-may-pose-health-risks-part-2-march |
| Issue | Product safety - COVID |
| Title | Health Canada warns about certain hand sanitizers that may pose health risks (Part 2 – March 31, 2021 to present) |
| Product | See table below for affected hand sanitizers |
| Archived | 0 |
| Category | Natural health products |
| Last updated | 2022-09-12 |
| Organization | Communications and Public Affairs Branch |
| What you should do | Stop using the products identified in the table.Follow municipal or regional guidelines on how to dispose of chemicals and other hazardous waste; orReturn the product to your local pharmacy for proper disposalContact the company if you would like more information about the recallConsult your health care professional if you have used these products and have health concernsKeep all hand sanitizers out of the reach of children.Never eat or drink hand sanitizers, as swallowing even small amounts can be dangerous or fatal. If swallowed, call a poison control centre or seek medical help immediately.To help limit the spread of COVID-19, wash your hands often with soap and water for at least 20 seconds.If soap and water are not available, use alcohol-based hand sanitizers that have been authorized for sale in Canada. Consult these resources for more information:Health Canada’s Licensed Natural Health Products Database and Drug Product Database for hand sanitizers that have been authorized by Health Canada; andthe list of hand sanitizers authorized or registered in other jurisdictions that may not display a Natural Product Number (NPN) or Drug Identification Number (DIN) but have been accepted for use in Canada during the COVID-19 pandemic.Report any health product adverse events or complaints to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Health Canada warns about certain hand sanitizers that may pose health risks (Part 2 – March 31, 2021 to present)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Vérifiez les autres produits de votre foyer
Outils gratuitsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Aperçu
- Entreprise responsableCommunications and Public Affairs Branch
📢 Partager l’alerte
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Communications and Public Affairs Branch - Health Canada warns about certain hand sanitizers that may pose health risks (Part 2 – March 31, 2021 to present) Check if your household is affected: https://therecallfile.com/fr/recalls/health-canada-warns-about-certain-hand-sanitizers-that-may-pose-health/CANADA-78091
Rejoindre la liste d’alerte
Recevez des alertes e-mail instantanées dès qu’un rappel critique est publié.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Rappels associés
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag