Health CanadaGeneral Alert

Health Canada reminds Canadians that plasma pens are unauthorized and may pose health risks, following complaints involving Calgary and North York spas

Publié le: 11 mai 2022ID du rappel: 59281Catégorie: Produits de ConsommationPays: Canada
Canada
Safety AlertHealth CanadaCanadaCanada

Health Canada reminds Canadians that plasma pens are unauthorized and may pose health risks, following complaints involving Calgary and North York spas

Recalling Firm: Communications and Public Affairs Branch

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Motif du rappel / Danger

Unauthorised device

Description du produit & Identification

Avoid buying or using unauthorized plasma pens, or receiving services at spas and by estheticians using these devices (or any other devices promoted as plasma pens).Check whether medical devices have been authorized for sale by searching Health Canada's Medical Devices Active Licence Listing (MDALL).Check Health Canada’s Recalls and Safety Alerts database for advisories on illegal health products that have been found on the Canadian market.Report complaints involving medical devices, including the sale of unauthorized devices, to Health Canada.Related linksPlasma pens are not authorized in Canada and may pose health risks (November 26, 2018, Information Update)Risks of shopping onlineBuying medical devices from the InternetStay connected with Health Canada and receive the latest advisories and product recalls using social media tools.

Produits concernés

Plasma pens

Additional Source Details

FieldValue
N I D59281
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/health-canada-reminds-canadians-plasma-pens-are-unauthorized-and-may-pose-health-risks
IssueUnauthorised device
Title Health Canada reminds Canadians that plasma pens are unauthorized and may pose health risks, following complaints involving Calgary and North York spas
ProductPlasma pens
Archived0
CategoryMedical devices
Last updated2022-05-11
OrganizationCommunications and Public Affairs Branch
What you should doAvoid buying or using unauthorized plasma pens, or receiving services at spas and by estheticians using these devices (or any other devices promoted as plasma pens).Check whether medical devices have been authorized for sale by searching Health Canada's Medical Devices Active Licence Listing (MDALL).Check Health Canada’s Recalls and Safety Alerts database for advisories on illegal health products that have been found on the Canadian market.Report complaints involving medical devices, including the sale of unauthorized devices, to Health Canada.Related linksPlasma pens are not authorized in Canada and may pose health risks (November 26, 2018, Information Update)Risks of shopping onlineBuying medical devices from the InternetStay connected with Health Canada and receive the latest advisories and product recalls using social media tools.

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Health Canada reminds Canadians that plasma pens are unauthorized and may pose health risks, following complaints inv...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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  • Entreprise responsableCommunications and Public Affairs Branch
Recall Hazard Severity
Caution (Class III)
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