CPSCGeneral Alert

Head Rush Technologies Recalls TRUBLUE iQ and TRUBLUE iQ+ Auto Belays Due to Fall Hazard

Name: Head Rush Technologies Recalls TRUBLUE iQ and TRUBLUE iQ+ Auto Belays Due to Fall Hazard
Brand: Head Rush Technologies, of Louisville, Colorado
SKU: CPSC-25165
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 27 février 2025ID du rappel: 25165Catégorie: Produits de ConsommationPays: États-Unis

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Motif du rappel / Danger

The recalled auto belay device can fail to retract, posing a fall hazard and risk of serious injury or death.

Description du produit & Identification

This recall involves TRUBLUE iQ Auto Belay Devices, which enable climbers to safely descend while climbing. The TRUBLUE iQ is gray with blue handles and a gray sash on the front cover. The TRUBLUE iQ+ has an added catch-and-hold brake on the front. The LT versions of the iQ and iQ+ have blue tags above the blue webbing hand grip; the XL versions have a purple tag. The recalled auto belay devices have a serial number within the following serial number ranges printed on the device's handle, as well on the bottom of the device: Products Models Serial Number Range TRUBLUE iQ LT TBiQ LT (12.5m) iQ0041591 through iQ0044486 TRUBLUE iQ+LT TBiQ+ LT (12.5m) iQP000401 through iQP000422 TRUBLUE iQ XL TBiQ XL (20m) iQXL01283 through iQXL03425 TRUBLUE iQ+XL TBiQ+ XL (20m) iQXLP0104 through iQXLP0215

Produits concernés

TRUBLUE iQ and TRUBLUE iQ+ Auto Belays

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/Head-Rush-Technologies-Recalls-TRUBLUE-iQ-and-TRUBLUE-iQ-Auto-Belays-Due-to-Fall-Hazard
Title	Head Rush Technologies Recalls TRUBLUE iQ and TRUBLUE iQ+ Auto Belays Due to Fall Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/trublu-1.jpg
Images › 1 › Caption	Recalled TruBlue iQ Auto Belay System
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/trublu-2.jpg
Images › 2 › Caption	Recalled TruBlue iQ+ Auto Belay System
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/trublu-3.jpg
Images › 3 › Caption	Serial Number Location
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/trublu-4.jpg
Images › 4 › Caption	Serial Number Location
Hazards › Name	The recalled auto belay device can fail to retract, posing a fall hazard and risk of serious injury or death.
Injuries › Name	The firm has received 109 reports of incidents of slow retraction, including one injury involving the auto belay not retracting, resulting in a fractured leg.
Products › Name	TRUBLUE iQ and TRUBLUE iQ+ Auto Belays
Products › Number Of Units	About 410
Recall I D	10186
Remedies › Name	Consumers should immediately stop using recalled auto belay devices and contact Head Rush Technologies for a free onsite inspection and repair.
Retailers › Name	Online at www.headrushtech.com from May 2023 through December 2024 for between $2,800 to $4,600.
Recall Date	2025-02-27T00:00:00
Description	This recall involves TRUBLUE iQ Auto Belay Devices, which enable climbers to safely descend while climbing. The TRUBLUE iQ is gray with blue handles and a gray sash on the front cover. The TRUBLUE iQ+ has an added catch-and-hold brake on the front. The LT versions of the iQ and iQ+ have blue tags above the blue webbing hand grip; the XL versions have a purple tag. The recalled auto belay devices have a serial number within the following serial number ranges printed on the device's handle, as well on the bottom of the device: Products Models Serial Number Range TRUBLUE iQ LT TBiQ LT (12.5m) iQ0041591 through iQ0044486 TRUBLUE iQ+LT TBiQ+ LT (12.5m) iQP000401 through iQP000422 TRUBLUE iQ XL TBiQ XL (20m) iQXL01283 through iQXL03425 TRUBLUE iQ+XL TBiQ+ XL (20m) iQXLP0104 through iQXLP0215
Recall Number	25165
Manufacturers › Name	Head Rush Technologies, of Louisville, Colorado
Remedy Options › Option	Repair
Consumer Contact	Head Rush Technologies collect at 720-565-6885 from 8 a.m. to 5 p.m. MT Monday through Friday, email at info@headrushtech.com, or online at https://info.headrushtech.com/hubfs/Product_Recalls/SA-0005-v01-en.pdf, or www.headrushtech.com and click on the "Recall" banner for more information.
Last Publish Date	2025-02-27T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Head Rush Technologies Recalls TRUBLUE iQ and TRUBLUE iQ+ Auto Belays Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Entreprise responsableHead Rush Technologies, of Louisville, Colorado

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: Head Rush Technologies, of Louisville, Colorado - Head Rush Technologies Recalls TRUBLUE iQ and TRUBLUE iQ+ Auto Belays Due to Fall Hazard

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