CPSCGeneral Alert

Hawthorne Hydroponics Recalls Grower's Edge Vaporizers Due To Burn, Shock and Fire Hazard

Publié le: 19 mars 2020ID du rappel: 20095Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The vaporizers can overheat, and the vaporized materials can pose a burn risk if spilled or cause a fire if they fall onto a combustible surface. The Deluxe model vaporizer also poses an electrical shock hazard if a consumer touches a small copper piece at the base of the vaporizer while in use.

Description du produit & Identification

This recall involves the Deluxe and Commercial models of the Grower's Edge Vaporizer sold by Hawthorne Hydroponics LLC for use in hydroponic growing. The Deluxe vaporizer has a yellow, aluminum body and adjustable vaporizing cup, and the Commercial model has a stainless steel plate and adjustable vaporizing cup. The following model numbers, which are visible on the packaging, are included in the recall: Model Model Number UPC Deluxe Vaporizer 704050 870883005795 Commercial Vaporizer 740650 870883000608

Produits concernés

Grower's Edge Vaporizers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Hawthorne-Hydroponics-Recalls-Growers-Edge-Vaporizers-Due-To-Burn-Shock-and-Fire-Hazard
TitleHawthorne Hydroponics Recalls Grower's Edge Vaporizers Due To Burn, Shock and Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recalled Commercial Model No. 740650.png
Images › 1 › CaptionRecalled Commercial Model No. 740650
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recalled Deluxe Model No. 704050.png
Images › 2 › CaptionRecalled Deluxe Model No. 704050
Hazards › NameThe vaporizers can overheat, and the vaporized materials can pose a burn risk if spilled or cause a fire if they fall onto a combustible surface. The Deluxe model vaporizer also poses an electrical shock hazard if a consumer touches a small copper piece at the base of the vaporizer while in use.
Injuries › NameHawthorne received 11 reports of overheating or fire, 9 for the Deluxe and 2 for the commercial model. Hawthorne has received one report of property damage as a result of vaporizer use, apart from damage to the vaporizer itself. No injuries have been reported.
Products › NameGrower's Edge Vaporizers
Products › Number Of UnitsAbout 60,000 (In addition, about 340 in Canada)
Recall I D8774
Remedies › NameConsumers should immediately stop using the recalled vaporizers and return them to the place of purchase for a full refund in the form of store credit.
Importers › 1 › NameHawthorne Canada Limited in Surrey, British Columbia, Canada
Importers › 2 › NameHawthorne Hydroponics LLC, in Vancouver, Wash.
Retailers › NameHawthorne Hydroponics dealers nationwide, including hydroponic and indoor specialty gardening stores, and online from August 2011 through January 2020 for between $115 and $140.
Recall Date2020-03-19T00:00:00
DescriptionThis recall involves the Deluxe and Commercial models of the Grower's Edge Vaporizer sold by Hawthorne Hydroponics LLC for use in hydroponic growing. The Deluxe vaporizer has a yellow, aluminum body and adjustable vaporizing cup, and the Commercial model has a stainless steel plate and adjustable vaporizing cup. The following model numbers, which are visible on the packaging, are included in the recall: Model Model Number UPC Deluxe Vaporizer 704050 870883005795 Commercial Vaporizer 740650 870883000608
Product U P Cs › 1 › U P C870883000608
Product U P Cs › 2 › U P C870883005795
Recall Number20095
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72461r-eng.php
Consumer ContactHawthorne Hydroponics toll-free at 855-913-1678 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.growers-edge.net/ and click on “Recall Notice” or https://www.growers-edge.net/page/recall-notices.
Last Publish Date2020-03-19T00:00:00
Manufacturer Countries › 1 › CountryIsrael
Manufacturer Countries › 2 › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Hawthorne Hydroponics Recalls Grower's Edge Vaporizers Due To Burn, Shock and Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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