Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)
USHavertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)
Recalling Firm: Artistic Leathers S de RL de CV, of Mexico (Chairs), Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly)
Motif du rappel / Danger
TranslatedWhen the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
Description du produit & Identification
TranslatedThis recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
Produits concernés
TranslatedHavertys Concord Dual Power Recliner Chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Havertys-Recalls-Concord-Dual-Power-Recliner-Chairs-Due-to-Fall-Hazard-Recall-Alert |
| Title | Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1-1_3.png |
| Images › 1 › Caption | Recalled Havertys Concord Dual Power Recliner |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2-2_3.png |
| Images › 2 › Caption | Recalled Havertys Concord Dual Power Recliner |
| Hazards › Name | When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers. |
| Injuries › Name | The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip. |
| Products › Name | Havertys Concord Dual Power Recliner Chairs |
| Products › Number Of Units | About 930 |
| Recall I D | 9657 |
| Remedies › Name | Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly. |
| Importers › Name | Artistic Leathers Inc., of Bonita, California |
| Retailers › Name | Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800. |
| Recall Date | 2023-06-22T00:00:00 |
| Description | This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion. |
| Distributors › Name | Havertys Furniture Company, of Atlanta, Georgia |
| Recall Number | 23769 |
| Manufacturers › 1 › Name | Artistic Leathers S de RL de CV, of Mexico (Chairs) |
| Manufacturers › 2 › Name | Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly) |
| Remedy Options › Option | Repair |
| Consumer Contact | Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information. |
| Last Publish Date | 2023-06-22T00:00:00 |
| Manufacturer Countries › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableArtistic Leathers S de RL de CV, of Mexico (Chairs), Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly)
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🚨 SAFETY ALERT: Artistic Leathers S de RL de CV, of Mexico (Chairs), Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly) - Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/havertys-recalls-concord-dual-power-recliner-chairs-due-to-fall-hazard/CPSC-23769
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