CPSCGeneral Alert

HALO Recalls Tumblers with Metal Straws Due to Laceration Hazard; Sold Exclusively at Wawa Stores

Publié le: 31 octobre 2024ID du rappel: 25025Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.

Description du produit & Identification

This recall involves a reusable tumbler with a metal straw. The plastic tumblers come in four styles: "The Mermaid", which is pink/green, "Island Surf", which is blue/yellow, "Sailor Breeze", which is tan/orange, and "The Galaxy", which is blue/pink. The tumblers come with a tan lid. The tumbler comes in 24-ounce size. Wawa is imprinted on the tumblers.

Produits concernés

Tumblers with a Metal Straw

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/HALO-Recalls-Tumblers-with-Metal-Straws-Due-to-Laceration-Hazard-Sold-Exclusively-at-Wawa-Stores
TitleHALO Recalls Tumblers with Metal Straws Due to Laceration Hazard; Sold Exclusively at Wawa Stores
Images › U R Lhttps://www.cpsc.gov/s3fs-public/HALO-tumblers.JPG
Images › CaptionRecalled Tumblers with a metal straw
Hazards › NameThe metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.
Injuries › NameThe firm has received four reports of incidents, resulting in four laceration injuries to the hand and mouth.
Products › NameTumblers with a Metal Straw
Products › Number Of UnitsAbout 60,000
Recall I D10075
Remedies › NameConsumers should immediately stop using the recalled metal straw that comes with the tumbler and contact HALO for instructions on how to receive a free replacement silicone straw, after returning the metal straw. If consumers don't want to keep the tumbler either, they can return it with the metal straw and receive a refund in the form of a $15 gift card. The original tumbler and metal straw must be returned to HALO to receive the refund. Proof of purchase (receipt) is not required to receive a replacement or refund. HALO will provide a pre-paid label for shipping the recalled units. Consumers should not return the recalled units to Wawa stores.
Importers › NameHALO Branded Solutions Inc., of Sterling, Illinois
Retailers › NameWawa stores in Alabama, Washington D.C., Delaware, Florida, North Carolina, New Jersey, Pennsylvania, Virginia and Maryland during the month of August 2024 for about $13.
Recall Date2024-10-31T00:00:00
DescriptionThis recall involves a reusable tumbler with a metal straw. The plastic tumblers come in four styles: "The Mermaid", which is pink/green, "Island Surf", which is blue/yellow, "Sailor Breeze", which is tan/orange, and "The Galaxy", which is blue/pink. The tumblers come with a tan lid. The tumbler comes in 24-ounce size. Wawa is imprinted on the tumblers.
Recall Number25025
Remedy Options › 1 › OptionRefund
Remedy Options › 2 › OptionReplace
Consumer ContactHALO toll-free at 855-425-6266 from 9 a.m. to 5 p.m. CT, Monday through Friday, by email at halo.safety@halo.com, or online at https://halo.com/safety-recall-24oz-mug/ or http://www.halo.com and click on "Safety Recall" at the bottom of the page for more information.
Last Publish Date2024-10-31T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought HALO Recalls Tumblers with Metal Straws Due to Laceration Hazard; Sold Exclusively at Wawa Stores?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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