CPSCGeneral Alert

H-E-B Recalls Leather Woven Chairs Due to Fall Hazard (Recall Alert)

Name: H-E-B Recalls Leather Woven Chairs Due to Fall Hazard (Recall Alert)
Brand: UD Surya Abadi Furniture, of Indonesia
SKU: CPSC-23771
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 29 juin 2023ID du rappel: 23771Catégorie: Produits de ConsommationPays: États-Unis

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Motif du rappel / Danger

The backrest and legs can crack and break off when a consumer is seated in the chair, posing a fall hazard.

Description du produit & Identification

This recall involves H-E-B's Haven & Key Leather Woven Chairs, also referred as "Lovina Chairs." The recalled chairs were sold in black or brown. UPC codes are 4122089244 (black) and 4122091920 (brown). The UPC codes are displayed on the hangtag.

Produits concernés

Haven & Key Leather Woven Chairs

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/H-E-B-Recalls-Leather-Woven-Chairs-Due-to-Fall-Hazard-Recall-Alert
Title	H-E-B Recalls Leather Woven Chairs Due to Fall Hazard (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/image2_10.png
Images › 1 › Caption	Recalled Haven & Key Leather Woven Chair or "Lovina Chair" (Black)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/image1_5.png
Images › 2 › Caption	Recalled Haven & Key Leather Woven Chair or "Lovina Chair" (Brown)
Hazards › Name	The backrest and legs can crack and break off when a consumer is seated in the chair, posing a fall hazard.
Injuries › Name	The firm has received 11 reports of the chairs cracking or breaking. No injuries have been reported.
Products › Name	Haven & Key Leather Woven Chairs
Products › Number Of Units	About 1,400
Recall I D	9662
Remedies › Name	Consumers should immediately stop using the recalled chairs and contact H-E-B to return the chairs for a full refund. H-E-B is contacting all known purchasers directly.
Importers › Name	HEB Grocery Company LP, of San Antonio, Texas
Retailers › Name	H-E-B stores in Texas and online at www.heb.com from April 2022 through April 2023 for about $300.
Recall Date	2023-06-29T00:00:00
Description	This recall involves H-E-B's Haven & Key Leather Woven Chairs, also referred as "Lovina Chairs." The recalled chairs were sold in black or brown. UPC codes are 4122089244 (black) and 4122091920 (brown). The UPC codes are displayed on the hangtag.
Product U P Cs › 1 › U P C	4122089244
Product U P Cs › 2 › U P C	4122091920
Distributors › Name	HEB Grocery Company LP, of San Antonio, Texas
Recall Number	23771
Manufacturers › Name	UD Surya Abadi Furniture, of Indonesia
Remedy Options › Option	Refund
Consumer Contact	H-E-B toll-free at 855-432-4438 from 8 a.m. to 5 p.m. CT Monday through Friday. For information on this recall, please go online at https://newsroom.heb.com/heb-news/recalls/ or www.heb.com and click on "Product Recalls" on the bottom of the page.
Last Publish Date	2023-06-29T00:00:00
Manufacturer Countries › Country	Indonesia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought H-E-B Recalls Leather Woven Chairs Due to Fall Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Entreprise responsableUD Surya Abadi Furniture, of Indonesia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: UD Surya Abadi Furniture, of Indonesia - H-E-B Recalls Leather Woven Chairs Due to Fall Hazard (Recall Alert)

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https://therecallfile.com/fr/recalls/h-e-b-recalls-leather-woven-chairs-due-to-fall-hazard-recall-alert/CPSC-23771

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