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CPSCGeneral Alert

Greenfield World Trade Recalls Food Dehydrators Due to Fire Hazard

Name: Greenfield World Trade Recalls Food Dehydrators Due to Fire Hazard
Brand: Greenfield World Trade, Inc. of Fort Lauderdale, Fla.
SKU: CPSC-19115
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 2 mai 2019ID du rappel: 19115Catégorie: Produits de ConsommationPays: États-Unis

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Motif du rappel / Danger

The food dehydrator can overheat, posing a fire hazard

Description du produit & Identification

This recall involves the Excalibur EZ DRY 5-tray food dehydrator with model number TTEVM50W or EVM50W. The 600W electric dehydrator is white, weighs 7 pounds and is about 12 inches tall by 15 inches wide. It has a temperature dial with an on/off switch on the front and a vented see-through lid at the top. The model number and embossed date code are printed on a white label on the underside of the unit. The date code for the TTEVM50W model is 3217 and for the EVM50W model the date code is 4017 or 4516.

Produits concernés

Excalibur EZ DRY food dehydrators

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2019/Greenfield-World-Trade-Recalls-Food-Dehydrators-Due-to-Fire-Hazard
Title	Greenfield World Trade Recalls Food Dehydrators Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1_9.png
Images › 1 › Caption	EVM50W Recalled Excalibur EZ DRY food dehydrators
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2_9.png
Images › 2 › Caption	TTEVM50W Recalled Excalibur EZ DRY food dehydrators
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/3_7.png
Images › 3 › Caption	Model number and date code location
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/4_5.png
Images › 4 › Caption	Model number and date code location
Hazards › Name	The food dehydrator can overheat, posing a fire hazard
Injuries › Name	Greenfield World Trade has received eight reports of the food dehydrators overheating and melting or burning, including three incidents of property damage to floors and countertops and minor burn injuries.
Products › Name	Excalibur EZ DRY food dehydrators
Products › Number Of Units	2400
Recall I D	8550
Remedies › Name	Consumers should immediately stop using the recalled food dehydrators and contact Greenfield World Trade to receive a full refund.
Importers › Name	Greenfield World Trade, Inc. of Fort Lauderdale, Fla.
Retailers › Name	Excalibur, Elite Creations, Modern Home Products, The Bon Ton Stores, Sam's Club, and Scheels stores nationwide and online at Newegg.com from November 2016 through February 2019 for about $60.
Recall Date	2019-05-02T00:00:00
Description	This recall involves the Excalibur EZ DRY 5-tray food dehydrator with model number TTEVM50W or EVM50W. The 600W electric dehydrator is white, weighs 7 pounds and is about 12 inches tall by 15 inches wide. It has a temperature dial with an on/off switch on the front and a vented see-through lid at the top. The model number and embossed date code are printed on a white label on the underside of the unit. The date code for the TTEVM50W model is 3217 and for the EVM50W model the date code is 4017 or 4516.
Distributors › Name	Greenfield World Trade, Inc. of Fort Lauderdale, Fla.
Recall Number	19115
Manufacturers › Name	Greenfield World Trade, Inc. of Fort Lauderdale, Fla.
Remedy Options › Option	Refund
Consumer Contact	Greenfield World Trade toll-free at 877-881-0065 from 12 p.m. to 7 p.m. ET Monday through Friday, email at productrecall@thelegacycompanies.com or online at www.greenfieldworld.com and click on the Recall Safety Information link at the top of the page for more information.
Last Publish Date	2019-05-02T00:00:00
Manufacturer Countries › Country	Hong Kong

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Greenfield World Trade Recalls Food Dehydrators Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Entreprise responsableGreenfield World Trade, Inc. of Fort Lauderdale, Fla.

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: Greenfield World Trade, Inc. of Fort Lauderdale, Fla. - Greenfield World Trade Recalls Food Dehydrators Due to Fire Hazard

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https://therecallfile.com/fr/recalls/greenfield-world-trade-recalls-food-dehydrators-due-to-fire-hazard/CPSC-19115

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