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Australia ProductsBicycles and sc...

Gossamer Pro AGX+ CK-6037 cranksets

Publié le: 31 mai 2024ID du rappel: e08e8475-9c7d-4706-82aa-96a692598485Catégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The crank arm can loosen and may detach from the spindle while in use. This defect has occurred.

Description du produit & Identification

Reason / Defects: The crank arm can loosen and may detach from the spindle while in use. This defect has occurred. Hazards: There is a risk of accident and serious injury to the user if the crank arm detaches from the bicycle while being used. What to do: Consumers should stop riding bikes with affected cranksets immediately. Consumers should return to their preferred dealer for inspection and to have their crankset replaced. For more information, consumers can contact Full Speed Ahead via email at Recall-Asia@fullspeedahead.com

Produits concernés

Gossamer Pro AGX+ CK-6037 cranksets Sold individually and fitted to bicycles. Cranksets may be sold fitted to bicycles at the discretion of the dealer or brand. The cranksets are most commonly fitted to the following bicycles: Canyon Grizl 5 Stevens Tabor Stevens Prestige Cannondale Top Stone 1 “FSA Gossamer Pro” is etched on the front of the crankarm. The model and serial numbers can be found on the back of the bicycle’s crankarm, next to the pedal threads. Both 1X and 2X models are being recalled. Only serial numbers beginning with B1, B2 or B3 are included in this recall.

Additional Source Details

FieldValue
Guid › #texte08e8475-9c7d-4706-82aa-96a692598485
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/gossamer-pro-agx-ck-6037-cranksets
Pub DateFri, 31 May 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Gossamer%20Pro%20AGX%20CK6037%20cranksets.jpg?itok=f_qozNN2

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Gossamer Pro AGX+ CK-6037 cranksets?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risqueBicycles and scooters (push)
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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