Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards
USGoodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards
Recalling Firm: Goodman Company, L.P. of Houston, Texas
Motif du rappel / Danger
TranslatedThe outdoor fan motors can overheat, posing burn and fire hazards.
Description du produit & Identification
TranslatedThis recall involves Goodman, Amana, York International and Energy Knight branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs). The recalled units are beige and the brand name is printed on most of the units' control covers. Models that begin with the following prefixes are included in this recall: EKTC15, EKTH15, PMC15, PMH12, PMH15, PTC15, PTH12, PTH15, UCYB15 and UCYH15. Only units with the first four digits of the serial numbers in the range between 1001 and 1709 are affected. The model number and serial number are located on a label behind the front cover of the unit. Most of the recalled PTAC units are installed in hotels, motels, schools, apartment buildings and commercial spaces to provide room climate control.
Produits concernés
TranslatedPackaged Terminal Air Conditioners/Heat Pumps (PTACs)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Goodman-Company-Recalls-Packaged-Terminal-Air-Conditioners-and-Heat-Pumps-Due-to-Burn-and-Fire-Hazards |
| Title | Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Picture1_21.png |
| Images › Caption | Recalled PTAC unit |
| Hazards › Name | The outdoor fan motors can overheat, posing burn and fire hazards. |
| Injuries › Name | Goodman has received nine reports of PTACs catching on fire, including one report of smoke inhalation with medical attention. |
| Products › Name | Packaged Terminal Air Conditioners/Heat Pumps (PTACs) |
| Products › Number Of Units | About 534,000 in the U.S. (In addition, about 3,400 in Canada) |
| Recall I D | 8269 |
| Remedies › Name | Consumers should contact Goodman for a free repair kit and installation by an authorized technician. Commercial owners are being contacted directly and will be provided with free repair kits. |
| Retailers › Name | Goodman and heating and cooling dealers nationwide from January 2010 through February 2018 for between $700 and $1,400. |
| Recall Date | 2018-03-01T00:00:00 |
| Description | This recall involves Goodman, Amana, York International and Energy Knight branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs). The recalled units are beige and the brand name is printed on most of the units' control covers. Models that begin with the following prefixes are included in this recall: EKTC15, EKTH15, PMC15, PMH12, PMH15, PTC15, PTH12, PTH15, UCYB15 and UCYH15. Only units with the first four digits of the serial numbers in the range between 1001 and 1709 are affected. The model number and serial number are located on a label behind the front cover of the unit. Most of the recalled PTAC units are installed in hotels, motels, schools, apartment buildings and commercial spaces to provide room climate control. |
| Recall Number | 18113 |
| Manufacturers › Name | Goodman Company, L.P. of Houston, Texas |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/66086r-eng.php |
| Consumer Contact | Goodman toll-free at 888-803-0512 from 7 a.m. to 6 p.m. CT Monday through Friday or online at https://www.amana-ptac.com/ and click on “Recall Information” for more information. |
| Last Publish Date | 2018-03-01T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Goodman Company, L.P. of Houston, Texas - Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/goodman-company-recalls-packaged-terminal-air-conditioners-and-heat-pu/CPSC-18113
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