Accueil/Tous les Rappels/AU-28e2e67c-3a59-405a-ae43-97df5661325a
Australia ProductsCosmetic products

Glow in Dark Water Washable Body Paint

Publié le: 21 février 2023ID du rappel: 28e2e67c-3a59-405a-ae43-97df5661325aCatégorie: Produits de ConsommationPays: Australie
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Motif du rappel / Danger

This product doesn’t comply with the mandatory standard for cosmetic ingredient labelling . The ingredient list on the packaging is not complete. The colour additive is missing.

Description du produit & Identification

Reason / Defects: This product doesn’t comply with the mandatory standard for cosmetic ingredient labelling . The ingredient list on the packaging is not complete. The colour additive is missing. Hazards: Consumers may be exposed to ingredients they are sensitive or allergic to. If a consumer suffers an adverse reaction they will not be able to check the ingredients list to identify the possible cause and seek appropriate treatment. What to do: Consumers should stop using the paint immediately and return it to the place of purchase for exchange or refund. For more information contact Lylac Homeware on sales@lylachomeware.com.au or by phone on 02 9604 0081.

Produits concernés

Glow in the dark, water washable face and body paint, 25ml. Sold in various colours. Item no. HW26307: 25ML

Additional Source Details

FieldValue
Guid › #text28e2e67c-3a59-405a-ae43-97df5661325a
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/glow-in-dark-water-washable-body-paint
Pub DateTue, 21 Feb 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Glow%20in%20the%20dark%20water%20washable%20face%20and%20body%20paint.jpg?itok=jz4ueT4O

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Glow in Dark Water Washable Body Paint?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risqueCosmetic products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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