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Giantz Twin Core Electric Cable (updated)

Publié le: 15 octobre 2025ID du rappel: 2ed77d69-d18d-4e51-bd13-47e35f0c0553Catégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

Due to a manufacturing fault the cross section and current rating of the cable is significantly lower than marked and advertised. This may cause the cable to overload, overheat and catch fire during use.

Description du produit & Identification

Reason / Defects: Due to a manufacturing fault the cross section and current rating of the cable is significantly lower than marked and advertised. This may cause the cable to overload, overheat and catch fire during use. Hazards: Risk of serious injury, death or property damage from electric shock or fire. What to do: Stop using this cable immediately and check the affected product label or packaging for the model and batch number. If you are a customer who has this cable installed, contact the person that installed the cable and arrange for the cable to be disconnected and returned to the supplier. If you installed this cable for a customer, notify your customer and arrange for the cable to be disconnected and returned to the supplier. Contact New Aim customer service to arrange a refund. When contacting New Aim, please provide product details or proof of purchase. Contact New Aim Pty Ltd Email: recalls@newaim.com.au Visit: https://www.newaim.com.au

Produits concernés

Updated 16 March 2026: additional products, serial numbers and traders added. Twin core electrical cable supplied in: 100m rolls (SKU: TWIN-CABLE-2P5-100, TWIN-CABLE-3MM-100, TWIN-CABLE-4MM-100) 60m rolls (SKU: TWIN-CABLE-6MM-60) 30m rolls (SKU: TWIN-CABLE-2P5-30, TWIN-CABLE-3MM-30, TWIN-CABLE-4MM-30, TWIN-CABLE-6MM-30, TWIN-CABLE-8BS-30) 10m rolls (SKU: TWIN-CABLE-2P5-10, TWIN-CABLE-6MM-10 & TWIN-CABLE-6BS-10, TWIN-CABLE-8BS-10) Batch number: PO00025794

Additional Source Details

FieldValue
Guid › #text2ed77d69-d18d-4e51-bd13-47e35f0c0553
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/giantz-twin-core-electric-cable-updated
Pub DateWed, 15 Oct 2025 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/TWIN-CABLE-2P5-100.jpg?itok=7cWTP1dg

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Giantz Twin Core Electric Cable (updated)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risque["Power supply and storage","Building materials and supplies"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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