Generac Recalls Portable Generators Due to Serious Fire and Burn Hazards
USGenerac Recalls Portable Generators Due to Serious Fire and Burn Hazards
Recalling Firm: Generac Power Systems Inc., of Waukesha, Wisconsin
Motif du rappel / Danger
TranslatedThe recalled generators' fuel tank can fail to vent adequately from the rollover valve, causing the gas tank to build up excess pressure and expel fuel when opened, posing fire and burn hazards.
Description du produit & Identification
TranslatedThis recall involves Generac Portable Generators type GP15000E, with model numbers G0057341, G0057342, 005734R1, and 005734R2, and type GP17500E, with model numbers G0057351, G0057352, 005735R1, and 005735R2. "Generac" and the unit type are printed on both sides of the tank and on the control panel of the generators. The model number is printed on a label on the heat shield between the engine and alternator of the generator. Consumers can also visit https://www.generac.com/about-us/product-recall-notifications/GP15000-GP17500-recall to see if their specific unit type and model number are included in this recall. Unit type and model numbers include: Unit Type Model Numbers GP15000E G0057341 G0057342 005734R1 005734R2 GP17500E G0057351 G0057352 005735R1 005735R2
Produits concernés
TranslatedGenerac Portable Generators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Generac-Recalls-Portable-Generators-Due-to-Serious-Fire-and-Burn-Hazards |
| Title | Generac Recalls Portable Generators Due to Serious Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Generac-GP15000E.jpg |
| Images › 1 › Caption | Recalled Generac GP15000E Portable Generator |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Generac-GP17500E.png |
| Images › 2 › Caption | Recalled Generac GP17500E Portable Generator |
| Hazards › Name | The recalled generators' fuel tank can fail to vent adequately from the rollover valve, causing the gas tank to build up excess pressure and expel fuel when opened, posing fire and burn hazards. |
| Injuries › Name | Generac has received reports of 27 incidents of the generators overheating and pressurizing or expelling fuel when opened, including three incidents resulting in severe burn injuries. |
| Products › Name | Generac Portable Generators |
| Products › Number Of Units | About 64,000 |
| Recall I D | 9713 |
| Remedies › Name | Consumers should immediately stop using the recalled generators and contact Generac for a free repair kit. |
| Retailers › Name | Major home improvement and hardware stores nationwide and on various websites from April 2011 through June 2023 for between $3,300 and $3,650. |
| Recall Date | 2023-09-14T00:00:00 |
| Description | This recall involves Generac Portable Generators type GP15000E, with model numbers G0057341, G0057342, 005734R1, and 005734R2, and type GP17500E, with model numbers G0057351, G0057352, 005735R1, and 005735R2. "Generac" and the unit type are printed on both sides of the tank and on the control panel of the generators. The model number is printed on a label on the heat shield between the engine and alternator of the generator. Consumers can also visit https://www.generac.com/about-us/product-recall-notifications/GP15000-GP17500-recall to see if their specific unit type and model number are included in this recall. Unit type and model numbers include: Unit Type Model Numbers GP15000E G0057341 G0057342 005734R1 005734R2 GP17500E G0057351 G0057352 005735R1 005735R2 |
| Recall Number | 23288 |
| Manufacturers › Name | Generac Power Systems Inc., of Waukesha, Wisconsin |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/generac-portable-generators-recalled-due-fire-and-burn-hazard |
| Consumer Contact | Generac toll-free at 888-391-0503 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.generac.com/GPenhancements or www.generac.com and click on "Important Recall Information" at the top of the page for more information. |
| Last Publish Date | 2023-09-14T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Generac Recalls Portable Generators Due to Serious Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Generac Power Systems Inc., of Waukesha, Wisconsin - Generac Recalls Portable Generators Due to Serious Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/generac-recalls-portable-generators-due-to-serious-fire-and-burn-hazar/CPSC-23288
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