CPSCGeneral Alert

Gemco Whistler Glass Tea Kettle Warning

Publié le: 26 juin 1984ID du rappel: 84043Catégorie: Produits de ConsommationPays: États-Unis
US
Safety AlertCPSCUSUS

Gemco Whistler Glass Tea Kettle Warning

Recalling Firm: Gemco Ware

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Description du produit & Identification

Gemco Whistler Glass Tea Kettle Warning NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE June 26, 1984 Release # 84-043 CPSC Warns Of Scald And/Or Burn Injuries With Gemco Whistler Tea Kettle Washington, D.C. -- The U.S. Consumer Product Safety Commission in cooperation with GEMCO Ware, Inc., Freeport, New York, today warned consumers of a possible hazard associated with the use of the Whistler Glass Tea Kettle manufactured by GEMCO Ware, Inc. The product is an 8-cup glass tea kettle with a plastic collar and handle. Imprinted on the front of the glass tea kettle is "The Whistler." If the tea kettle is placed off center over a high flame on a gas range, it may cause the plastic handle to soften and as a result the collar may loosen and dislodge from the glass tea kettle. If the kettle is then lifted, boiling water could splash on the user and result in scalds or burns. The CPSC is aware of some 33 incidents resulting from handle failure where the handle softened and detached from the glass tea kettle. Sixteen scald or minor burn injuries have been reported. GEMCO has manufactured in excess of 1 million units each year since 1977. The company has redesigned the handle of The Whistler Tea Kettle. The new model will have a stainless steel collar. To avoid injury, consumers should observe the following precautions: 1. Boil on low or medium flame only. 2. Pot should be placed on center of burner. 3. Always make sure that there is water in the pot when it is being heated. Never allow it to boil dry. 4. On open electric element use a trivet. In addition, consumers are urged to follow all of the manufacturer's warnings imprinted on the pot and on the enclosed labels. If you have one of these pots and the handle shows signs of deformation, discontinue use of the pot and discard it. No other GEMCO glass tea kettles or other products are involved. Information concerning this matter may be obtained from GEMCO Ware Inc., One Gemco Plaza, Freeport, New York 11520, Telephone 516-623-9300 and is available to consumers on CPSC's toll free hotline at 800-638-CPSC. A teletypewriter number of hearing impaired is (301) 595-7054.

Produits concernés

Gemco Ware Whistler Glass Tea Kettle

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/1984/CPSC-Warns-Of-Scald-AndOr-Burn-Injuries-With-Gemco-Whistler-Tea-Kettle
TitleGemco Whistler Glass Tea Kettle Warning
Products › NameGemco Ware Whistler Glass Tea Kettle
Products › TypeCoffeemakers/Coffeepots/Teapots/Kettles
Products › Category I D1890
Recall I D4465
Recall Date1984-06-26T00:00:00
DescriptionGemco Whistler Glass Tea Kettle Warning NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE June 26, 1984 Release # 84-043 CPSC Warns Of Scald And/Or Burn Injuries With Gemco Whistler Tea Kettle Washington, D.C. -- The U.S. Consumer Product Safety Commission in cooperation with GEMCO Ware, Inc., Freeport, New York, today warned consumers of a possible hazard associated with the use of the Whistler Glass Tea Kettle manufactured by GEMCO Ware, Inc. The product is an 8-cup glass tea kettle with a plastic collar and handle. Imprinted on the front of the glass tea kettle is "The Whistler." If the tea kettle is placed off center over a high flame on a gas range, it may cause the plastic handle to soften and as a result the collar may loosen and dislodge from the glass tea kettle. If the kettle is then lifted, boiling water could splash on the user and result in scalds or burns. The CPSC is aware of some 33 incidents resulting from handle failure where the handle softened and detached from the glass tea kettle. Sixteen scald or minor burn injuries have been reported. GEMCO has manufactured in excess of 1 million units each year since 1977. The company has redesigned the handle of The Whistler Tea Kettle. The new model will have a stainless steel collar. To avoid injury, consumers should observe the following precautions: 1. Boil on low or medium flame only. 2. Pot should be placed on center of burner. 3. Always make sure that there is water in the pot when it is being heated. Never allow it to boil dry. 4. On open electric element use a trivet. In addition, consumers are urged to follow all of the manufacturer's warnings imprinted on the pot and on the enclosed labels. If you have one of these pots and the handle shows signs of deformation, discontinue use of the pot and discard it. No other GEMCO glass tea kettles or other products are involved. Information concerning this matter may be obtained from GEMCO Ware Inc., One Gemco Plaza, Freeport, New York 11520, Telephone 516-623-9300 and is available to consumers on CPSC's toll free hotline at 800-638-CPSC. A teletypewriter number of hearing impaired is (301) 595-7054.
Recall Number84043
Manufacturers › NameGemco Ware
Last Publish Date2014-12-30T00:00:00

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Gemco Whistler Glass Tea Kettle Warning?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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  • Entreprise responsableGemco Ware
Recall Hazard Severity
Caution (Class III)
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