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Gas cooktop connecting elbow (updated)

Name: Gas cooktop connecting elbow (updated)
Brand: Gas
SKU: AU-1eab2c9e-a95a-4936-b6ab-0f710095331e
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 24 janvier 2024ID du rappel: 1eab2c9e-a95a-4936-b6ab-0f710095331eCatégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The elbow may have extra weight put onto it as a result of the installation. If not supported, the fitting could crack, causing a gas leak.

Description du produit & Identification

Reason / Defects: The elbow may have extra weight put onto it as a result of the installation. If not supported, the fitting could crack, causing a gas leak. Hazards: There is a risk of serious injury or death from fire or explosion if the elbow cracks and the leaking gas is ignited. What to do: Stop using the cooktop and turn off the gas at the cylinder immediately. Take a photograph of the gas cooktop connecting elbow and submit it to Swag via the Support Portal on the website. If the elbow is not properly supported, Swag will arrange for a licensed person to repair the unit. For more information or assistance, consumers should contact Swag on 1800 792 422 or via the Swag website .

Produits concernés

The remedy for this recall was updated on 3 May 2024. Connecting elbow for four-burner gas cooktops installed in Swag camper trailers. The affected elbows are installed in camper trailers with a pull-out drawer cooktop.

Additional Source Details

Field	Value
Guid › #text	1eab2c9e-a95a-4936-b6ab-0f710095331e
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/gas-cooktop-connecting-elbow-updated
Pub Date	Wed, 24 Jan 2024 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Elbow%20fittings.png?itok=yiiZKDAm

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Gas cooktop connecting elbow (updated)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risque["Gas products and appliances","Camping","Caravan, motorhome and camper accessories"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Gas cooktop connecting elbow (updated)

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https://therecallfile.com/fr/recalls/gas-cooktop-connecting-elbow-updated/AU-1eab2c9e-a95a-4936-b6ab-0f710095331e

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