Fusion Comfort Chair
AustraliaFusion Comfort Chair
Motif du rappel / Danger
TranslatedThe chair is labelled with a maximum user weight of 200kg. Testing has shown that at a weight of around 110kg, there was a potential for weld failure in the base assembly and if occupied, the chair could collapse. The chair's maximum user weight is 110kg.
Description du produit & Identification
TranslatedReason / Defects: The chair is labelled with a maximum user weight of 200kg. Testing has shown that at a weight of around 110kg, there was a potential for weld failure in the base assembly and if occupied, the chair could collapse. The chair's maximum user weight is 110kg. Hazards: If the chair collapses while the chair is occupied, there is a risk of injury to the occupant or bystanders. What to do: R & R Healthcare Equipment will provide affected consumers with a corrected label to replace the existing weight limit label. If the occupant of the chair exceeds or is likely to exceed 110kg, consumers should immediately stop using the chair and contact R & R Healthcare Equipment or K Care Healthcare Solutions who will either: 1. Replace the Fusion Comfort chair with the HiLite KA582KD chair, which is made of steel and tested to a maximum weight limited of 150kg; or 2. Provide a credit on return of the affected chair(s). For more information, consumers can contact K Care Healthcare Solutions on 1300 783 783.
Produits concernés
TranslatedFusion Comfort Chair Model 18040H All Serial Numbers ARTG 201862 (R & R Healthcare Equipment Pty Ltd - Chair)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 28d55cee-9b98-4079-b96c-88da57f6d751 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/fusion-comfort-chair |
| Pub Date | Sun, 28 Jun 2020 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Fusion Comfort Chair?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Fusion Comfort Chair Check if your household is affected: https://therecallfile.com/fr/recalls/fusion-comfort-chair/AU-28d55cee-9b98-4079-b96c-88da57f6d751
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