Full Speed Ahead Recalls Gossamer Pro AGX+ Cranksets Sold on Bicycles Due to Fall and Injury Hazards
USFull Speed Ahead Recalls Gossamer Pro AGX+ Cranksets Sold on Bicycles Due to Fall and Injury Hazards
Motif du rappel / Danger
TranslatedThe bicycle's crank arms can loosen and/or detach from the crank/spindle, posing fall and injury hazards.
Description du produit & Identification
TranslatedThis recall involves Full Speed Ahead's Gossamer Pro AGX+ bicycle cranksets, model CK-6037. They were sold separately and on bicycles including Cannondale, Canyon, Marin, Haro, Fuji, and Pinarello gravel brands. "FSA Gossamer Pro" is etched on the front of the crankarm. The model and serial numbers can be found on the back of the bicycle's crankarm, next to the pedal threads. Only serial numbers beginning with B1, B2 or B3 are included in this recall.
Produits concernés
TranslatedGossamer Pro AGX+ cranksets
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Full-Speed-Ahead-Recalls-Gossamer-Pro-AGX-Cranksets-Sold-on-Bicycles-Due-to-Fall-and-Injury-Hazards |
| Title | Full Speed Ahead Recalls Gossamer Pro AGX+ Cranksets Sold on Bicycles Due to Fall and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/GossamerProAGX.png |
| Images › 1 › Caption | Recalled FSA Gossamer Pro AGX+ Bicycle Crankset |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/ProAGX2.png |
| Images › 2 › Caption | Recalled FSA Gossamer Pro AGX+ Bicycle Crankset |
| Hazards › Name | The bicycle's crank arms can loosen and/or detach from the crank/spindle, posing fall and injury hazards. |
| Injuries › Name | The firm has received 277 reports of bicycle crankarms loosening or detaching. No injuries have been reported. |
| Products › Name | Gossamer Pro AGX+ cranksets |
| Products › Number Of Units | About 12,300 (In addition, about 250 were sold in Canada) |
| Recall I D | 9928 |
| Remedies › Name | Consumers should immediately stop using the bicycles with the recalled cranksets, and contact Full Speed Ahead for instructions on how to receive free dealer installation of a new replacement crankset. |
| Importers › Name | Full Speed Ahead Inc., of Mukilteo, Washington |
| Retailers › Name | Independent bicycle stores nationwide and online through the bicycle brands including Cannondale, Canyon, Marin, Haro, Fuji, and Pinarello from January 2022 through June 2023 for about $190 for the crankarm, and between $1,700 and $4,000 for the bicycles. |
| Recall Date | 2024-04-18T00:00:00 |
| Description | This recall involves Full Speed Ahead's Gossamer Pro AGX+ bicycle cranksets, model CK-6037. They were sold separately and on bicycles including Cannondale, Canyon, Marin, Haro, Fuji, and Pinarello gravel brands. "FSA Gossamer Pro" is etched on the front of the crankarm. The model and serial numbers can be found on the back of the bicycle's crankarm, next to the pedal threads. Only serial numbers beginning with B1, B2 or B3 are included in this recall. |
| Recall Number | 24203 |
| Remedy Options › 1 › Option | Repair |
| Remedy Options › 2 › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/full-speed-ahead-recalls-gossamer-pro-agx-cranksets-sold-bicycles-due-fall-and-injury |
| Consumer Contact | Full Speed Ahead toll-free at 877-743-3372 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Recall-USA@fullspeedahead.com, online at www.fullspeedahead.com/en/support/recall for more information or www.fullspeedahead.com and click on "Gossamer Pro AGX+ crankset recall" for more information. |
| Last Publish Date | 2024-04-18T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Full Speed Ahead Recalls Gossamer Pro AGX+ Cranksets Sold on Bicycles Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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