USDA FSISClass I

Freshology, Inc. Recalls Chicken Salad Products Due to Misbranding and Undeclared Allergen

Publié le: 22 mars 2016ID du rappel: 025-2016Catégorie: Alimentation & BoissonsPays: États-Unis
US
Food & BeverageUSDA FSISUSUS

Freshology, Inc. Recalls Chicken Salad Products Due to Misbranding and Undeclared Allergen

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Motif du rappel / Danger

Misbranding, Unreported Allergens

Description du produit & Identification

WASHINGTON, March 22, 2016 Freshology, Inc., a Burbank, Calif. establishment, is recalling approximately 111 pounds of ready-to-eat chicken salad products due to misbranding and an undeclared allergen, the U.S. Department of Agricultures Food Safety and Inspection Service (FSIS) announced today. The ranch salad dressing included with the product contains egg, a known allergen, which is not declared on the finished product label. The Southwest chicken salad items were produced on March 18, 2016. The following products are subject to recall: [ View Labels (PDF Only)] 12 oz. plastic tray packages containing ready-to-eat Freshology Southwest Chicken Salad with an EAT BY date of 03/25/2016. The products subject to recall bear establishment number P-51168 inside the USDA mark of inspection. These items were shipped to food service locations in California. The problem was discovered by FSIS inspection personnel while conducting a routine food safety assessment at the establishment. FSIS personnel discovered the establishment failed to sub-list the ingredients of the included ranch dressing on the finished product label. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls . Consumers with questions about the recall can contact Dan Briganti, Director of Operations, at (310) 721-5211. Media with questions about the recall can contact Raffi Asadourian, Culinary Director, at (818) 813-1576. Consumers with food safety questions can "Ask Karen," the FSIS virtual representative available 24 hours a day at AskKaren.gov or via smartphone at m.askkaren.gov . The toll-free USDA Meat and Poultry Hotline 1-888-MPHotline (1-888-674-6854) is available in English and Spanish and can be reached from 10 a.m. to 4 p.m. (Eastern Time) Monday through Friday. Recorded food safety messages are available 24 hours a day. The online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at: http://www.fsis.usda.gov/reportproblem .

Additional Source Details

FieldValue
LangcodeEnglish
Field year2016
Field titleFreshology, Inc. Recalls Chicken Salad Products Due to Misbranding and Undeclared Allergen
Field labels025-2016-labels
Field statesCalifornia
Field summary<p><strong>WASHINGTON, March 22, 2016 </strong> Freshology, Inc., a Burbank, Calif. establishment, is recalling approximately 111 pounds of ready-to-eat chicken salad products due to misbranding and an undeclared allergen, the U.S. Department of Agricultures Food Safety and Inspection Service (FSIS) announced today. The ranch salad dressing included with the product contains egg, a known allergen, which is not declared on the finished product label.</p> <p>The Southwest chicken salad items were produced on March 18, 2016. The following products are subject to recall: [<a href="/sites/default/files/import/025-2016-labels.pdf">View Labels</a> (PDF Only)]</p> <ul> <li>12 oz. plastic tray packages containing ready-to-eat Freshology Southwest Chicken Salad with an EAT BY date of 03/25/2016.</li> </ul> <p>The products subject to recall bear establishment number P-51168 inside the USDA mark of inspection. These items were shipped to food service locations in California.</p> <p>The problem was discovered by FSIS inspection personnel while conducting a routine food safety assessment at the establishment. FSIS personnel discovered the establishment failed to sub-list the ingredients of the included ranch dressing on the finished product label.</p> <p>There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider.</p> <p>Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.</p> <p>FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their<strong> </strong>customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at <a href="http://www.fsis.usda.gov/recalls">www.fsis.usda.gov/recalls</a>.</p> <p>Consumers with questions about the recall can contact Dan Briganti, Director of Operations, at (310) 721-5211. Media with questions about the recall can contact Raffi Asadourian, Culinary Director, at (818) 813-1576.</p> <p>Consumers with food safety questions can "Ask Karen," the FSIS virtual representative available 24 hours a day at <a href="http://AskKaren.gov">AskKaren.gov</a> or via smartphone at <a href="http://m.AskKaren.gov">m.askkaren.gov</a>. The toll-free USDA Meat and Poultry Hotline 1-888-MPHotline (1-888-674-6854) is available in English and Spanish and can be reached from 10 a.m. to 4 p.m. (Eastern Time) Monday through Friday. Recorded food safety messages are available 24 hours a day. The online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at: <a href="http://www.fsis.usda.gov/reportproblem">http://www.fsis.usda.gov/reportproblem</a>.</p>
Field processingFully Cooked - Not Shelf Stable
Field recall urlhttp://www.fsis.usda.gov/recalls-alerts/freshology-inc--recalls-chicken-salad-products-due-misbranding-and-undeclared
Field risk levelHigh - Class I
Field closed year2016
Field has spanishFalse
Field recall date2016-03-22
Field recall typeClosed Recall
Field active noticeFalse
Field media contactSarah Lichtman
Field qty recovered75 pounds
Field recall number025-2016
Field recall reason › 1Misbranding
Field recall reason › 2Unreported Allergens
Field archive recallTrue
Field related to outbreakFalse
Field recall number export025-2016
Field recall classificationClass I

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Freshology, Inc. Recalls Chicken Salad Products Due to Misbranding and Undeclared Allergen?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • StatusTrue
  • Niveau de risqueClass I
  • DistributionCalifornia
Recall Hazard Severity
High Alert (Class I)
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