Ford Motor Company - Misaligned Cruise Control Radar Module
USFord Motor Company - Misaligned Cruise Control Radar Module
Recalling Firm: Ford Motor Company
Motif du rappel / Danger
TranslatedMisalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.
Description du produit & Identification
TranslatedFord Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.
Produits concernés
TranslatedMisaligned Cruise Control Radar Module
Additional Source Details
| Field | Value |
|---|---|
| Subject | Misaligned Cruise Control Radar Module |
| Nhtsa id | 24V440000 |
| Component | FORWARD COLLISION AVOIDANCE |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V440000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Ford Motor Company |
| Defect summary | Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production. |
| Completion rate | 88.04 |
| Corrective action | Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39. |
| Consequence summary | Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash. |
| Mfr campaign number | 24S39 |
| Potentially affected | 209 |
| Report received date | 2024-06-14T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ford Motor Company - Misaligned Cruise Control Radar Module?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableFord Motor Company
- Niveau de risqueFORWARD COLLISION AVOIDANCE
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🚨 SAFETY ALERT: Ford Motor Company - Ford Motor Company - Misaligned Cruise Control Radar Module Check if your household is affected: https://therecallfile.com/fr/recalls/ford-motor-company-misaligned-cruise-control-radar-module/NHTSA-24V440000
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