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Ford Motor Company - Blank or Distorted Rearview Camera Image

Publié le: 23 avril 2025ID du rappel: 25V270000Catégorie: Véhicules & AutomobilePays: États-Unis
US
Vehicle RecallNHTSAUSUS

Ford Motor Company - Blank or Distorted Rearview Camera Image

Recalling Firm: Ford Motor Company

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

A blank or distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Description du produit & Identification

Ford Motor Company (Ford) is recalling certain 2015 F-250, F-350, F-450, Expedition, Lincoln Navigator, and MKC vehicles. The rearview camera printed circuit board terminal header connector may be loose or damaged, which can result in a blank or distorted image.

Produits concernés

Blank or Distorted Rearview Camera Image

Additional Source Details

FieldValue
SubjectBlank or Distorted Rearview Camera Image
Nhtsa id25V270000
ComponentBACK OVER PREVENTION
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25V270000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerFord Motor Company
Defect summaryFord Motor Company (Ford) is recalling certain 2015 F-250, F-350, F-450, Expedition, Lincoln Navigator, and MKC vehicles. The rearview camera printed circuit board terminal header connector may be loose or damaged, which can result in a blank or distorted image.
Completion rate16.91
Corrective actionDealers will replace the rearview camera, free of charge. Owner notification letters were mailed October 16, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S42. This recall expands previous recall number 22V-082.
Consequence summaryA blank or distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Mfr campaign number25S42
Potentially affected160729
Report received date2025-04-23T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Ford Motor Company - Blank or Distorted Rearview Camera Image?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableFord Motor Company
  • Niveau de risqueBACK OVER PREVENTION
Recall Hazard Severity
Caution (Class III)
Alerte officielle de l’agence

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