fluidfreeride Recalls Mercane WideWheel Electric Scooters Due to Fall and Injury Hazards (Recall Alert)
USfluidfreeride Recalls Mercane WideWheel Electric Scooters Due to Fall and Injury Hazards (Recall Alert)
Motif du rappel / Danger
TranslatedThe brake caliper can fail causing the rider to lose control and suffer serious bodily harm, posing fall and injury hazards.
Description du produit & Identification
TranslatedThis recall involves all Mercane WideWheel electric kick scooters. The foldable electric scooters are gray aluminum alloy and have four-inch-wide wheels. WideWheel and Mercane are printed on the scooter's platform. The recalled scooters have a single 500W motor with an 8.8Ah battery or dual 500W motors with a 13.2Ah battery.
Produits concernés
TranslatedMercane WideWheel Electric Kick Scooters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/fluidfreeride-Recalls-Mercane-WideWheel-Electric-Scooters-Due-to-Fall-and-Injury-Hazards-Recall-Alert |
| Title | fluidfreeride Recalls Mercane WideWheel Electric Scooters Due to Fall and Injury Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1620_1.png |
| Images › 1 › Caption | Recalled WideWheel electric kick scooter |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1620_2.png |
| Images › 2 › Caption | Brake caliper installed on recalled electric scooter |
| Hazards › Name | The brake caliper can fail causing the rider to lose control and suffer serious bodily harm, posing fall and injury hazards. |
| Injuries › Name | The firm has received 15 reports of brake failure and four reports of injuries including two bloody knees, lower back bruises and a sprained ankle. |
| Products › Name | Mercane WideWheel Electric Kick Scooters |
| Products › Number Of Units | About 1,800 (In addition, about 66 were sold in Canada) |
| Recall I D | 8680 |
| Remedies › Name | Consumers should immediately stop using the electric scooters and contact fluidfreeride for a free repair. fluidfreeride is contacting all known purchasers directly. |
| Importers › Name | Leitmotif Services, d/b/a fluidfreeride, of Miami, Florida |
| Retailers › Name | Online at fluidfreeride.com, Amazon.com and ebay.com from October 2018 through September 2019 for between $1,000 and $1,200. |
| Recall Date | 2019-10-04T00:00:00 |
| Description | This recall involves all Mercane WideWheel electric kick scooters. The foldable electric scooters are gray aluminum alloy and have four-inch-wide wheels. WideWheel and Mercane are printed on the scooter's platform. The recalled scooters have a single 500W motor with an 8.8Ah battery or dual 500W motors with a 13.2Ah battery. |
| Recall Number | 20702 |
| Remedy Options › Option | Repair |
| Consumer Contact | fluidfreeride toll-free at 855-949-0192 from 9 a.m. to 6 p.m. ET Monday through Friday, e-mail support@fluidfreeride.com or go to www.fluidfreeride.com and click on Recall at the top of the page for more information. |
| Last Publish Date | 2019-10-04T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought fluidfreeride Recalls Mercane WideWheel Electric Scooters Due to Fall and Injury Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: fluidfreeride Recalls Mercane WideWheel Electric Scooters Due to Fall and Injury Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/fluidfreeride-recalls-mercane-widewheel-electric-scooters-due-to-fall/CPSC-20702
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