Flos Recalls Pendant Light Fixtures Due to Impact Injury Hazard
Flos Recalls Pendant Light Fixtures Due to Impact Injury Hazard
Motif du rappel / Danger
TranslatedThe glass diffuser can detach and fall, posing an impact injury hazard.
Description du produit & Identification
TranslatedThis recall involves the Flos Romeo Moon model S2 and Romeo Louis II model S2 pendant lamps. The model number is printed on a label on the shade. The lamps have an internal glass diffuser covered by a flared glass or crystal shade that suspends from the ceiling by steel wires. Consumers can tell if their lamp is part of the recall by examining the underside of the ring holding the glass diffuser. If this piece is plastic only, it is part of the recall.
Produits concernés
TranslatedPendant light fixtures
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Flos-Recalls-Pendant-Light-Fixtures-Due-to-Impact-Injury-Hazard |
| Title | Flos Recalls Pendant Light Fixtures Due to Impact Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/509_1.jpeg |
| Images › 1 › Caption | Flos Romeo Moon S2 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/509_2.jpeg |
| Images › 2 › Caption | Flos Romeo Louis II S2 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/pic3_1.png |
| Images › 3 › Caption | Underside of the ring holding the glass diffuser. If this piece is plastic only, it is part of the recall. |
| Hazards › Name | The glass diffuser can detach and fall, posing an impact injury hazard. |
| Injuries › Name | None reported |
| Products › Name | Pendant light fixtures |
| Products › Number Of Units | About 4,000 |
| Recall I D | 8194 |
| Remedies › Name | Consumers should avoid walking under the fixtures until they are repaired. Consumers should contact the firm or the place of purchase for a free repair kit that can be installed by consumers. |
| Importers › Name | Flos Inc., of Brooklyn, N.Y. |
| Retailers › Name | Design Within Reach, Lumens, Ylighting, and other lighting stores and online at Flos.com from January 1996 through December 2006 for between $800 and $1,900. |
| Recall Date | 2017-11-30T00:00:00 |
| Description | This recall involves the Flos Romeo Moon model S2 and Romeo Louis II model S2 pendant lamps. The model number is printed on a label on the shade. The lamps have an internal glass diffuser covered by a flared glass or crystal shade that suspends from the ceiling by steel wires. Consumers can tell if their lamp is part of the recall by examining the underside of the ring holding the glass diffuser. If this piece is plastic only, it is part of the recall. |
| Recall Number | 18050 |
| Remedy Options › Option | Repair |
| Consumer Contact | Flos toll-free at 888-952-9541 from 9 a.m. to 5 p.m. ET Monday through Friday, email Flos at info@flosusa.com , or online at www.flos.com and click on “Romeo Notice to Customers ” for more information. |
| Last Publish Date | 2017-11-30T00:00:00 |
| Manufacturer Countries › Country | Italy |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Flos Recalls Pendant Light Fixtures Due to Impact Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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