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Firefly Integrations, LLC - Electronic Control Center Circuit Board May Short

Publié le: 4 juin 2024ID du rappel: 24E043000Catégorie: Véhicules & AutomobilePays: États-Unis
US
Vehicle RecallNHTSAUSUS

Firefly Integrations, LLC - Electronic Control Center Circuit Board May Short

Recalling Firm: Firefly Integrations, LLC

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Motif du rappel / Danger

A damaged circuit board increases the risk of a fire.

Description du produit & Identification

Firefly Integrations, LLC (Firefly) is recalling certain Multiplex G9 units used for controlling equipment and accessories in motorhomes. These units can fail if excessive voltage is applied, causing the components on the board to become damaged.

Produits concernés

Electronic Control Center Circuit Board May Short

Additional Source Details

FieldValue
SubjectElectronic Control Center Circuit Board May Short
Nhtsa id24E043000
ComponentEQUIPMENT
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24E043000
Recall link › DescriptionGo to Recall
Recall typeEquipment
Do not driveNo
ManufacturerFirefly Integrations, LLC
Defect summaryFirefly Integrations, LLC (Firefly) is recalling certain Multiplex G9 units used for controlling equipment and accessories in motorhomes. These units can fail if excessive voltage is applied, causing the components on the board to become damaged.
Corrective actionFirefly has notified the RV manufacturer that purchased the affected multiplex units and dealers for that RV manufacturer will add an additional circuit module to the existing component board, free of charge. Owners may contact Firefly customer service at 1-574-825-4600.
Consequence summaryA damaged circuit board increases the risk of a fire.
Mfr campaign numberNR (Not Reported)
Potentially affected13
Report received date2024-06-04T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Firefly Integrations, LLC - Electronic Control Center Circuit Board May Short?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableFirefly Integrations, LLC
  • Niveau de risqueEQUIPMENT
Recall Hazard Severity
Caution (Class III)
Alerte officielle de l’agence

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🚨 SAFETY ALERT: Firefly Integrations, LLC - Firefly Integrations, LLC - Electronic Control Center Circuit Board May Short

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https://therecallfile.com/fr/recalls/firefly-integrations-llc-electronic-control-center-circuit-board-may-s/NHTSA-24E043000
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