FENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon
USFENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon
Recalling Firm: Shenzhen Fengqisi Car Industry Co., Ltd., dba FENGQS, of China
Motif du rappel / Danger
TranslatedThe e-bikes' lithium-ion battery can overheat and ignite, posing serious fire and burn hazards to consumers.
Description du produit & Identification
TranslatedThis recall involves FENGQS F7 Pro electric bikes with batteries manufactured on April 21, 2024. The e-bikes were sold in blue. "FENGQS" is printed on the downtube and the model number "F7 Pro" is printed on the chain stay, near the rear wheel. The battery's capacity (21.5Ah) and the production date (2024/4/21) are printed on a label on the front of the battery.
Produits concernés
TranslatedFENGQS F7 Pro E-bikes
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/FENGQS-Electric-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death-Sold-on-Amazon |
| Title | FENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/FENG-1.jpg |
| Images › 1 › Caption | Recalled FENGQS F7 Pro E-bike |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/FENG-2.jpg |
| Images › 2 › Caption | The battery's capacity (21.5Ah) and the production date (2024/4/21) are printed on a label on the front of the battery |
| Hazards › Name | The e-bikes' lithium-ion battery can overheat and ignite, posing serious fire and burn hazards to consumers. |
| Injuries › Name | FENGQS has received 13 reports of e-bikes igniting, two resulting in fires with property damage totaling $4,000. |
| Products › Name | FENGQS F7 Pro E-bikes |
| Products › Number Of Units | About 100 |
| Recall I D | 10360 |
| Remedies › Name | Consumers should stop using the recalled e-bikes immediately and contact FENGQS for a full refund. Consumers will be asked to write their name, the word "recalled," and the current date next to the battery's production date, with a permanent marker. Consumers must then submit a photo clearly showing this information and confirm disposal of the battery in accordance with applicable laws and regulations. Consumers should submit the photo to recall@fengqs.work. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. |
| Retailers › Name | Amazon from May 2024 through December 2024 for between $700 and $1,200. |
| Recall Date | 2025-07-24T00:00:00 |
| Description | This recall involves FENGQS F7 Pro electric bikes with batteries manufactured on April 21, 2024. The e-bikes were sold in blue. "FENGQS" is printed on the downtube and the model number "F7 Pro" is printed on the chain stay, near the rear wheel. The battery's capacity (21.5Ah) and the production date (2024/4/21) are printed on a label on the front of the battery. |
| Recall Number | 25403 |
| Manufacturers › Name | Shenzhen Fengqisi Car Industry Co., Ltd., dba FENGQS, of China |
| Remedy Options › Option | Refund |
| Consumer Contact | FENGQS at 607-307-2127 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@fengqs.work, or visit www.fengqs.com/pages/recalls or www.fengqs.com and click on "Recalls" at the top of the page. |
| Last Publish Date | 2025-07-24T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought FENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableShenzhen Fengqisi Car Industry Co., Ltd., dba FENGQS, of China
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🚨 SAFETY ALERT: Shenzhen Fengqisi Car Industry Co., Ltd., dba FENGQS, of China - FENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon Check if your household is affected: https://therecallfile.com/fr/recalls/fengqs-electric-bikes-recalled-due-to-fire-and-burn-hazards-risk-of-se/CPSC-25403
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