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Far Infrared Saunas (updated)

Publié le: 5 juillet 2024ID du rappel: f2cee28c-c1b9-457f-9f0d-af58849e021cCatégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

There are two parts within the heating system of the sauna that may catch fire. Faulty heater elements, and/or Ceramic electrical connectors that do not have sufficient ventilation

Description du produit & Identification

Reason / Defects: There are two parts within the heating system of the sauna that may catch fire. Faulty heater elements, and/or Ceramic electrical connectors that do not have sufficient ventilation Hazards: There is a risk of serious injury, death and/or property damage if the sauna catches fire. Fires with associated property damage have occurred. What to do: Stop using the sauna immediately. Found Space is no longer trading and cannot provide a remedy to customers. Dispose of the product in accordance with local regulations. Do not donate or resell the sauna. Important message from the ACCC to consumers: If you purchased the sauna from another retailer, you may have rights to a remedy from that retailer in accordance with the consumer guarantees , which may, in certain circumstances, entitle you to a refund or replacement product that is free of defects.

Produits concernés

Recall updated 5 May 2026: Found Space Trading Pty Ltd has been placed into liquidation. Pre-fabricated, free standing far infrared saunas. Includes a range of iHealth Saunas, Found–Space, Vortex branded 1–4 person saunas in Standard, Deluxe, Premium and Lite models. See affected products list below for full list of brands and models.

Additional Source Details

FieldValue
Guid › #textf2cee28c-c1b9-457f-9f0d-af58849e021c
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/far-infrared-saunas-updated
Pub DateFri, 05 Jul 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/iHealth-%202%20Person%20Premium%20%5B700x700%5D.jpg?itok=sbzKevhT

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Far Infrared Saunas (updated)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risque["Home electrical appliances","Outdoor furniture and barbecues"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: Far Infrared Saunas (updated)

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