Family Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to Meet Child-Resistant Packaging Requirement; Sold Exclusively on Amazon.com (Recall Alert)
USFamily Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to Meet Child-Resistant Packaging Requirement; Sold Exclusively on Amazon.com (Recall Alert)
Recalling Firm: Family Health Products Inc., Omaha, Nebraska
Motif du rappel / Danger
TranslatedThe recalled product contains sodium hydroxide which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of chemical burns and irritation to the skin and eyes.
Description du produit & Identification
TranslatedThis recall involves Family Health Products Crystal Clear Sodium Hydroxide products. Sodium hydroxide is commonly used for soapmaking and cleaning. The sodium hydroxide, also called lye or caustic soda, was sold in a resealable two-pound bag with "CRYSTAL CLEAR", "SODIUM HYDROXIDE", "Protect, Deliver, Clean", and "NaOH" printed in large type.
Produits concernés
TranslatedCrystal Clear Sodium Hydroxide, 2 lb. bags
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Family-Health-Products-Recalls-Crystal-Clear-Sodium-Hydroxide-Products-Due-to-Failure-to-Meet-Child-Resistant-Packaging-Requirement-Sold-Exclusively-on-Amazon-com-Recall-Alert |
| Title | Family Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to Meet Child-Resistant Packaging Requirement; Sold Exclusively on Amazon.com (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/sodium-hydroxide.png |
| Images › Caption | Recalled Crystal Clear Sodium Hydroxide |
| Hazards › Name | The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of chemical burns and irritation to the skin and eyes. |
| Injuries › Name | None reported |
| Products › Name | Crystal Clear Sodium Hydroxide, 2 lb. bags |
| Products › Number Of Units | About 570 |
| Recall I D | 9737 |
| Remedies › Name | Consumers should immediately store the recalled products in a safe location out of sight and reach of children and contact Family Health Products to receive free replacement child resistant packaging and a new label. All known purchasers are being contacted directly by the firm and Amazon. |
| Retailers › Name | Online at Amazon.com from June 2023 through August 2023 for about $18. |
| Recall Date | 2023-10-12T00:00:00 |
| Description | This recall involves Family Health Products Crystal Clear Sodium Hydroxide products. Sodium hydroxide is commonly used for soapmaking and cleaning. The sodium hydroxide, also called lye or caustic soda, was sold in a resealable two-pound bag with "CRYSTAL CLEAR", "SODIUM HYDROXIDE", "Protect, Deliver, Clean", and "NaOH" printed in large type. |
| Recall Number | 24703 |
| Manufacturers › Name | Family Health Products Inc., Omaha, Nebraska |
| Remedy Options › Option | Replace |
| Consumer Contact | Family Health Products toll-free at 833-875-0643 from 8 a.m. to 4 p.m. CT Monday through Friday, email recall@familyhealthproducts.com or online at https://familyhealthproduct.com/pages/sodium-hydroxide-2-pound-bag-product-safety-recall-notice or https://familyhealthproduct.com and click on "sodium hydroxide 2 pound bag Product Safety Recall notice" for more information. |
| Last Publish Date | 2023-10-12T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Family Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to Meet Child-Resistant Packagi...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Family Health Products Inc., Omaha, Nebraska - Family Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to Meet Child-Resistant Packaging Requirement; Sold Exclusively on Amazon.com (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/family-health-products-recalls-crystal-clear-sodium-hydroxide-products/CPSC-24703
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