ESR wireless power banks
AustraliaESR wireless power banks
Motif du rappel / Danger
TranslatedThe power banks may overheat and catch fire.
Description du produit & Identification
TranslatedReason / Defects: The power banks may overheat and catch fire. Hazards: Risk of serious burn injuries and/or property damage if the power banks overheat and catch fire. Incidents have occurred overseas resulting in property damage. What to do: 1. Stop using affected power banks immediately. 2. Contact ESR for a full refund. 3. Dispose of affected power banks in accordance with local requirements for lithium-ion batteries. Confirmation of disposal will be sought prior to processing a refund. Contact: ESR Call: 03 7045 1940 Email: support@esrtech.com Visit: https://au.esrtech.com/
Produits concernés
TranslatedWireless power banks with ESR printed on the back and model number printed on the right side. Sold in dark blue, light blue, grey, white and black. Affected models have 5 circular LED lights on one side. Model numbers: 2G520 2G505B 2G512B
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 2286d7c6-9d64-43ef-a1a7-e4a02749c4d3 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/esr-wireless-power-banks |
| Pub Date | Tue, 07 Oct 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/ESR%20powerbanks%20%20-%20side%20view.jpg?itok=jfZ6UpBD |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought ESR wireless power banks?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Niveau de risque["Lithium-ion batteries","Power supply and storage"]
- DistributionAustralia
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🚨 SAFETY ALERT: ESR wireless power banks Check if your household is affected: https://therecallfile.com/fr/recalls/esr-wireless-power-banks/AU-2286d7c6-9d64-43ef-a1a7-e4a02749c4d3
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