English Riding Supply Recalls Ovation Protege Equestrian Helmets Due to Impact Injury Hazard
USEnglish Riding Supply Recalls Ovation Protege Equestrian Helmets Due to Impact Injury Hazard
Motif du rappel / Danger
TranslatedThe recalled helmets fail to meet the impact requirements of the ASTM F1163-15 standard for this type of helmet, posing an impact injury hazard to riders who fall.
Description du produit & Identification
TranslatedThis recall involves Ovation Protégé model equestrian helmets manufactured from December 2020 through December 2022 and sold in multiple colors and finishes. The Ovation Protégé is an equestrian helmet that is certified by the Safety Equipment Institute (SEI) to the ASTM F1163-15 standard. An SEI certification label, which includes the model name and date of manufacture, is located inside the helmets. "OV" is printed on the front of the helmets.
Produits concernés
TranslatedEquestrian helmets
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/English-Riding-Supply-Recalls-Ovation-Protege-Equestrian-Helmets-Due-to-Impact-Injury-Hazard |
| Title | English Riding Supply Recalls Ovation Protege Equestrian Helmets Due to Impact Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_99.png |
| Images › 1 › Caption | Recalled Ovation Protégé equestrian helmet in metallic finish |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_84.png |
| Images › 2 › Caption | SEI certification label inside the helmets |
| Hazards › Name | The recalled helmets fail to meet the impact requirements of the ASTM F1163-15 standard for this type of helmet, posing an impact injury hazard to riders who fall. |
| Injuries › Name | None reported |
| Products › Name | Equestrian helmets |
| Products › Number Of Units | About 49,300 (In addition, about 5,270 were sold in Canada) |
| Recall I D | 9521 |
| Remedies › Name | Consumers should immediately stop using the recalled Ovation Protégé helmets and return them to the retailer they were purchased from or to any Ovation authorized dealer for a free replacement Ovation Deluxe Schooler helmet or contact English Riding Supply for a $60 refund. The replacement helmet or refund will be provided upon return of the recalled helmet OR proof of destruction of the recalled helmet. (Consumers are not required to return the physical helmet to English Riding Supply.) To destroy recalled helmets, consumers should cut off the harness straps. Consumers should email a photo of the cut harness and a photo of the interior manufacturing label, clearly showing the manufacturing date and serial number, to helmets@englishridingsupply.com. The manufacturing label is located on the interior foam liner underneath the comfort liner, so consumers will need to remove the comfort liner to access the manufacturing label. |
| Importers › 1 › Name | English Riding Supply LLC, of Scranton, Pennsylvania (12/31/2021-Present) |
| Importers › 2 › Name | ERS Equestrian Inc., f/k/a English Riding Suppl Inc., of Scranton, Pennsylvania (Prior to 12/31/2021) |
| Retailers › Name | Tack shops and English equestrian specialty stores nationwide and online at www.amazon.com and www.statelinetack.com from January 2021 through December 2022 for between $58 and $66. |
| Recall Date | 2023-02-09T00:00:00 |
| Description | This recall involves Ovation Protégé model equestrian helmets manufactured from December 2020 through December 2022 and sold in multiple colors and finishes. The Ovation Protégé is an equestrian helmet that is certified by the Safety Equipment Institute (SEI) to the ASTM F1163-15 standard. An SEI certification label, which includes the model name and date of manufacture, is located inside the helmets. "OV" is printed on the front of the helmets. |
| Recall Number | 23116 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/ovation-protege-equestrian-helmets-recalled-due-impact-injury-hazard |
| Consumer Contact | English Riding Supply toll-free at 866-569-1600 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by e-mail at helmets@englishridingsupply.com or online at https://www.englishridingsupply.com/ProtegeRecall or www.ovationriding.com/ProtegeRecall for more information. |
| Last Publish Date | 2023-02-09T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought English Riding Supply Recalls Ovation Protege Equestrian Helmets Due to Impact Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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