Empower Brands Recalls Power XL Dual Basket Air Fryers Due to Burn Hazard
USEmpower Brands Recalls Power XL Dual Basket Air Fryers Due to Burn Hazard
Motif du rappel / Danger
TranslatedThe plastic U-Channel connector used to optionally combine the two food baskets inside of the air fryers can break during use, posing a burn hazard.
Description du produit & Identification
TranslatedThis recall involves two models of the PowerXL dual-basket air fryer. The egg-shaped air fryers have two baskets that can be used separately or optionally combined into one large single basket. The recalled air fryers were sold in black or cinnamon colors. The 10-quart DUAF-10 model is about 17 inches long by 16 inches wide by 12 1/2 inches tall, and weighs about 14 1/2 pounds. The 9-quart DUAF-005 model is about 14 inches long by 13 inches wide by 15 inches tall, and weighs about 14 pounds. The product has a silver label on the front that says "PowerXL". There is a white label on the bottom of each unit or on the unit's power cord that lists the model number.
Produits concernés
TranslatedPowerXL™ DUAF-10 and DUAF-005 Vortex Dual-Basket Air Fryers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Empower-Brands-Recalls-Power-XL-Dual-Basket-Air-Fryers-Due-to-Burn-Hazard |
| Title | Empower Brands Recalls Power XL Dual Basket Air Fryers Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pwr-xl.png |
| Images › 1 › Caption | Recalled PowerXL Air Fryer |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/dualxl.png |
| Images › 2 › Caption | Recalled PowerXL Model DUAF-10 Air Fryer |
| Hazards › Name | The plastic U-Channel connector used to optionally combine the two food baskets inside of the air fryers can break during use, posing a burn hazard. |
| Injuries › Name | The firm has received 41 reports of the product breaking during use, including three reports of burns. |
| Products › Name | PowerXL™ DUAF-10 and DUAF-005 Vortex Dual-Basket Air Fryers |
| Products › Number Of Units | About 319,000 |
| Recall I D | 9796 |
| Remedies › Name | Consumers should immediately stop using the recalled dual basket air fryers and contact Empower Brands to receive a full refund. |
| Importers › Name | Empower Brands, LLC of Middleton, Wisconsin |
| Retailers › Name | Target, Walmart, Kohls and other stores nationwide and online at www.target.com, www.walmart.com, www.kohls.com and other websites from August 2021 through October 2023 for between $60 and $190, depending on the model. |
| Recall Date | 2023-12-14T00:00:00 |
| Description | This recall involves two models of the PowerXL dual-basket air fryer. The egg-shaped air fryers have two baskets that can be used separately or optionally combined into one large single basket. The recalled air fryers were sold in black or cinnamon colors. The 10-quart DUAF-10 model is about 17 inches long by 16 inches wide by 12 1/2 inches tall, and weighs about 14 1/2 pounds. The 9-quart DUAF-005 model is about 14 inches long by 13 inches wide by 15 inches tall, and weighs about 14 pounds. The product has a silver label on the front that says "PowerXL". There is a white label on the bottom of each unit or on the unit's power cord that lists the model number. |
| Recall Number | 24051 |
| Remedy Options › Option | Refund |
| Consumer Contact | Empower Brands toll-free at 866-704-9370 from 8 a.m. and 4:30 p.m. CT Monday through Friday CT, Monday through Friday, or online at www.prodprotect.com/recall/duaf or https://powerxlproducts.com and click on "Important Safety Recall Notice" for more information. |
| Last Publish Date | 2023-12-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Empower Brands Recalls Power XL Dual Basket Air Fryers Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Empower Brands Recalls Power XL Dual Basket Air Fryers Due to Burn Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/empower-brands-recalls-power-xl-dual-basket-air-fryers-due-to-burn-haz/CPSC-24051
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