Elevate Outdoor Collective Recalls Backcountry Access Avalanche Transceivers Due to Risk of Loss of Emergency Communications
USElevate Outdoor Collective Recalls Backcountry Access Avalanche Transceivers Due to Risk of Loss of Emergency Communications
Recalling Firm: Backcountry Access, Inc.
Motif du rappel / Danger
TranslatedThe toggle switch can separate from the transceiver, and prevent the transceiver from switching to search mode, making it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death if a skier is buried under snow.
Description du produit & Identification
TranslatedThis recall involves the Backcountry Access Tracker4 Avalanche Transceiver sold in yellow and black. The transceiver has a digital screen on the front and is about five inches long and three inches wide. "BCA" and the model name "Tracker4" are printed on the front of the unit. The serial number for a transceiver is located inside the battery compartment after removing the top AAA battery. Only the transceivers with serial numbers beginning with 21H05 or 21H06 are affected by this recall.
Produits concernés
TranslatedBackcountry Access Tracker4 Avalanche Transceivers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Elevate-Outdoor-Collective-Recalls-Backcountry-Access-Avalanche-Transceivers-Due-to-Risk-of-Loss-of-Emergency-Communications |
| Title | Elevate Outdoor Collective Recalls Backcountry Access Avalanche Transceivers Due to Risk of Loss of Emergency Communications |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Recalled Backcountry Access Tracker4 Avalanche Transceiver.jpg |
| Images › Caption | Recalled Backcountry Access Tracker4 Avalanche Transceiver |
| Hazards › Name | The toggle switch can separate from the transceiver, and prevent the transceiver from switching to search mode, making it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death if a skier is buried under snow. |
| Injuries › Name | Elevate Outdoor Collective has received 14 reports of broken toggle switches. No injuries have been reported. |
| Products › Name | Backcountry Access Tracker4 Avalanche Transceivers |
| Products › Number Of Units | About 9,000 (In addition, about 450 were sold in Canada) |
| Recall I D | 9317 |
| Remedies › Name | Consumers should immediately stop using the recalled Tracker4 Avalanche Transceiver and contact Backcountry Access to receive a prepaid shipping label to return the recalled transceiver for a free replacement transceiver. |
| Retailers › Name | REI, Evo, Cripple Creek Backcountry and other specialty stores nationwide and online at amazon.com, backcountry.com, snowbigdeal.com, jagaloon.com and specialty websites from July 2021 through February 2022 for about $390. |
| Recall Date | 2022-06-02T00:00:00 |
| Description | This recall involves the Backcountry Access Tracker4 Avalanche Transceiver sold in yellow and black. The transceiver has a digital screen on the front and is about five inches long and three inches wide. "BCA" and the model name "Tracker4" are printed on the front of the unit. The serial number for a transceiver is located inside the battery compartment after removing the top AAA battery. Only the transceivers with serial numbers beginning with 21H05 or 21H06 are affected by this recall. |
| Distributors › Name | K2 Sports LLC d/b/a Elevate Outdoor Collective, of Seattle, Wash |
| Recall Number | 22147 |
| Manufacturers › Name | Backcountry Access, Inc. |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/backcountry-access-tracker4-avalanche-transceiver-recalled-due-risk-no-signal |
| Consumer Contact | Backcountry Access at 800-670-8735 from 7 a.m. to 5 p.m. PT Monday through Friday email at bcatracker4@backcountryaccess.com or online at www.backcountryaccess.com/en-us/support/t4-update-form or at www.backcountryaccess.com and click on "BCA TRACKER4 SAFETY RECALL NOTICE" at the bottom of the page to determine if theTracker4 transceiver is part of this recall and for more information. |
| Last Publish Date | 2022-06-02T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Elevate Outdoor Collective Recalls Backcountry Access Avalanche Transceivers Due to Risk of Loss of Emergency Communi...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Backcountry Access, Inc. - Elevate Outdoor Collective Recalls Backcountry Access Avalanche Transceivers Due to Risk of Loss of Emergency Communications Check if your household is affected: https://therecallfile.com/fr/recalls/elevate-outdoor-collective-recalls-backcountry-access-avalanche-transc/CPSC-22147
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