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Australia ProductsHazardous mater...

Electronic Weighing Stainless Bowl

Publié le: 9 septembre 2022ID du rappel: c1125b54-ce2b-4567-9f3f-77cd722dfee5Catégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The product does not comply with the mandatory standard for products containing button batteries . The product's button battery compartment is not adequately secured, one CR2032 3V Lithium button battery is accessible.

Description du produit & Identification

Reason / Defects: The product does not comply with the mandatory standard for products containing button batteries . The product's button battery compartment is not adequately secured, one CR2032 3V Lithium button battery is accessible. Hazards: If young children gain access to the button battery and ingest them, they may suffer severe internal burn injuries, which can result in serious illness or death. Button batteries also pose a choking hazard to young children. What to do: Consumers should immediately separate the bowl from the scales and keep the scales out of reach of children. Please contact the supplier to arrange for the faulty item to be returned to the supplier for disposal in exchange for a gift. For further information, please visit https://www.promos.royalcanin.com.au/product-recall or contact Royal Canin ANZ Consumer Care team on 1800 622 969 between the hours of 9:00 am – 5:00 pm weekdays, or email at consumercare.anz@royalcanin.com

Produits concernés

Battery operated digital scales with stainless steel pet bowl to help measure and weigh cat and dog food. The product may have been given to you as part of professional veterinarian advice and guidance about caring for your pet.

Additional Source Details

FieldValue
Guid › #textc1125b54-ce2b-4567-9f3f-77cd722dfee5
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/electronic-weighing-stainless-bowl
Pub DateFri, 09 Sep 2022 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Electronic%20Weighing%20Bowl%20Image.png?itok=UmfwqNmg

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Electronic Weighing Stainless Bowl?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risque["Hazardous materials","Button batteries","Kitchenware and containers"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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