Eagle Industrial Group Recalls SafeRacks/Monsterrax Overhead Garage Storage Racks Due to Impact Injury Hazard (Recall Alert)
USEagle Industrial Group Recalls SafeRacks/Monsterrax Overhead Garage Storage Racks Due to Impact Injury Hazard (Recall Alert)
Motif du rappel / Danger
TranslatedThe hex bolts in the overhead garage storage racks can be defective, causing the rack to collapse from the ceiling, posing an impact injury hazard.
Description du produit & Identification
TranslatedThis recall involves SafeRacks/Monsterrax Overhead Garage Storage Racks. The industrial-strength steel racks, which attach to the ceiling and are height-adjustable, come in seven sizes including: 4 ft. by 4 ft., 4 ft. by 8 ft., 2 ft. by 6 ft., 3 ft. by 6 ft., 4 ft. by 6 ft., 3 ft. by 8 ft., and 2 ft. by 8 ft. The storage racks also were sold in two colors, hammertone (gray) or white.
Produits concernés
TranslatedOverhead Garage Storage Racks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Eagle-Industrial-Group-Recalls-SafeRacks-Monsterrax-Overhead-Garage-Storage-Racks-Due-to-Impact-Injury-Hazard-Recall-Alert |
| Title | Eagle Industrial Group Recalls SafeRacks/Monsterrax Overhead Garage Storage Racks Due to Impact Injury Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic--1_14.png |
| Images › 1 › Caption | Recalled SafeRacks/Monsterrax Overhead Garage Storage Racks |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic--2_11.png |
| Images › 2 › Caption | Recalled Overhead Garage Storage Rack bolts located in the areas circled in the image and are stamped with the letter “E” on the heads of the bolts |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/pic--3_7.png |
| Images › 3 › Caption | Recalled SafeRack/Monsterrax Overhead Storage Rack |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/pic--4_4.png |
| Images › 4 › Caption | Recalled SafeRack/Monsterrax Overhead Storage Rack |
| Hazards › Name | The hex bolts in the overhead garage storage racks can be defective, causing the rack to collapse from the ceiling, posing an impact injury hazard. |
| Injuries › Name | SafeRacks/Monsterrax has received 55 reports of the racks falling, including one report of an injury where the corners of a ceiling mounted rack fell and bruised and cut a consumer's face. |
| Products › Name | Overhead Garage Storage Racks |
| Products › Number Of Units | About 12,800 |
| Recall I D | 9292 |
| Remedies › Name | Consumers with the recalled Overhead Garage Storage Racks should immediately unload all items from the racks and contact SafeRacks/Monsterrax to receive free replacement bolts. SafeRacks/Monsterrax has contacted all known purchasers of the Overhead Garage Storage Racks to provide free replacement bolts. |
| Importers › Name | Eagle Industrial Group Inc., of Rancho Santa Margarita, California |
| Retailers › Name | Online at Costco.com, amazon.com, saferacks.com, monsterrax.com and other websites from September 2021 through December 2021 for about $140. |
| Recall Date | 2022-04-21T00:00:00 |
| Description | This recall involves SafeRacks/Monsterrax Overhead Garage Storage Racks. The industrial-strength steel racks, which attach to the ceiling and are height-adjustable, come in seven sizes including: 4 ft. by 4 ft., 4 ft. by 8 ft., 2 ft. by 6 ft., 3 ft. by 6 ft., 4 ft. by 6 ft., 3 ft. by 8 ft., and 2 ft. by 8 ft. The storage racks also were sold in two colors, hammertone (gray) or white. |
| Recall Number | 22742 |
| Remedy Options › Option | Replace |
| Consumer Contact | SafeRacks toll-free at 877-927-2168 from 9 a.m. to 5 p.m. PT., Monday through Friday, or by email at consumersupport@saferacks.com or online at https://www.saferacks.com and click on the button near the bottom, in the center that is labeled "Recalls" or www.monsterrax.com and click on the button near the bottom right that is labeled "Recalls" or click on https://ww.saferacks.com/recalls or https://www.monsterrax.com/recalls for more information. |
| Last Publish Date | 2022-04-21T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Eagle Industrial Group Recalls SafeRacks/Monsterrax Overhead Garage Storage Racks Due to Impact Injury Hazard (Recall...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Eagle Industrial Group Recalls SafeRacks/Monsterrax Overhead Garage Storage Racks Due to Impact Injury Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/eagle-industrial-group-recalls-saferacks-monsterrax-overhead-garage-st/CPSC-22742
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