E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer
USE-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer
Motif du rappel / Danger
TranslatedThe lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
Description du produit & Identification
TranslatedThis recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. "Ancheer" is printed on the downtube.
Produits concernés
TranslatedAncheer E-bikes
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/E-Bikes-Recalled-Due-to-Fire-Explosion-and-Burn-Hazards-Distributed-by-Ancheer |
| Title | E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-80133.png |
| Images › 1 › Caption | Recalled Ancheer E-Bike with water bottle shaped cylindrical battery |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-80150.png |
| Images › 2 › Caption | Close up of water bottle shaped cylindrical battery |
| Hazards › Name | The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers. |
| Injuries › Name | Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries. |
| Products › Name | Ancheer E-bikes |
| Products › Number Of Units | About 22,000 |
| Recall I D | 9418 |
| Remedies › Name | Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount. |
| Retailers › Name | Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930. |
| Recall Date | 2022-10-13T00:00:00 |
| Description | This recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. "Ancheer" is printed on the downtube. |
| Distributors › Name | Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer, of China |
| Recall Number | 23007 |
| Remedy Options › Option | Repair |
| Consumer Contact | Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays, by email at service@ancheer.shop, or online at www.ancheer.shop/recalls or www.ancheer.shop and click on "Recalls" at the top of the page for more information. |
| Last Publish Date | 2022-10-13T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer Check if your household is affected: https://therecallfile.com/fr/recalls/e-bikes-recalled-due-to-fire-explosion-and-burn-hazards-distributed-by/CPSC-23007
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