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DS Maref LX9 Sequential Pneumatic Compression Device

Publié le: 24 novembre 2021ID du rappel: ec12d5a6-7755-4f7c-a865-c12d157401daCatégorie: Produits de ConsommationPays: Australie
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Motif du rappel / Danger

A fault in the programming of the LX9 pumps, may cause users to experience higher pressure in the garments than set on the device.

Description du produit & Identification

Reason / Defects: A fault in the programming of the LX9 pumps, may cause users to experience higher pressure in the garments than set on the device. Hazards: If the pressure in the garments becomes excessive for the user and exceeds the devices pressure specifications, this could result in an increased risk of health complications. What to do: Medi-Rent will update the programming on all pumps which have been programmed with software version 2020.11.01, which will correct the issue. In the interim, consumers are advised to follow the instructions in the customer letter for use of the device until the reprogramming is complete. For further information, contact Medi-Rent by phone on 1300 726 666.

Produits concernés

DS Maref LX9 Sequential Pneumatic Compression Device Serial numbers: 220112944 to 20117954 and 2026322 to 2032792 ARTG 206228 (Medi-Rent Pty Ltd - Compression unit, sequential) Sequential Intermittent Pneumatic Compression (SIPC) therapy is the process of applying external pressure to the limbs to promote the circulation of blood and lymphatic fluid from the extremities of the body.

Additional Source Details

FieldValue
Guid › #textec12d5a6-7755-4f7c-a865-c12d157401da
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/ds-maref-lx9-sequential-pneumatic-compression-device
Pub DateWed, 24 Nov 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/DS%20Maref%20LX9%20Sequential%20Pneumatic%20Compression%20Device.png?itok=UfXdTZ5R

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought DS Maref LX9 Sequential Pneumatic Compression Device?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risquePharmacy and medical products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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