CPSCGeneral Alert

DR Power Equipment Recalls Tow-Behind Field & Brush Mowers Due to Fire and Burn Hazards

Publié le: 9 novembre 2023ID du rappel: 24022Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The exhaust pipe can break and cause damage to the unit due to excessive heat, especially in the presence of dry cuttings or spilled fuel, posing fire and burn hazards.

Description du produit & Identification

This recall involves DR Power Equipment and Generac brand tow-behind field and brush mowers. The following model and serial numbers, printed on a white label that is on the rear frame of the mower near the right rear tire, are included in this recall. Name Model Number Serial Number Range DR Power Tow-Behind Field and Brush Mower TB 25044B EN All serial numbers beginning with TB2, plus 3002188267 to 30024310751 TB 25044B ENC 30030052232 to 3004525033 TB 25044B ENR 3004734233, 3004835965, 3005064288, 3005471720, 3005548665, 3007678624, 3008122643 TBM 20A ED TDVE OF1 All serial numbers beginning with TB; in addition, 300275210 TBM 20A EN TDVE OD3 All TBM 20A EN TDVE OF3 TBM20AENTDVEOF3 All 3002188263 to 3002490281 Generac Tow-Behind Field and Brush Mower TB 25044GENG 3003540054 to 3004428691

Produits concernés

Tow-Behind Field & Brush Mowers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/DR-Power-Equipment-Recalls-Tow-Behind-Field-Brush-Mowers-Due-to-Fire-and-Burn-Hazards
TitleDR Power Equipment Recalls Tow-Behind Field & Brush Mowers Due to Fire and Burn Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/dr-power.png
Images › 1 › CaptionRecalled DR Power Tow-Behind Field and Brush Mower
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/generac.png
Images › 2 › CaptionRecalled Generac Tow-Behind Field and Brush Mower
Hazards › NameThe exhaust pipe can break and cause damage to the unit due to excessive heat, especially in the presence of dry cuttings or spilled fuel, posing fire and burn hazards.
Injuries › NameThe firm has received 14 reports of fires causing damage to the mowers.
Products › NameTow-Behind Field & Brush Mowers
Products › Number Of UnitsAbout 2,930 (In addition, 102 were sold in Canada)
Recall I D9752
Remedies › NameConsumers should immediately stop using the recalled mowers and contact DR Power Equipment for a prorated refund or credit toward a new DR Power product. The prorated refund or credit will be determined based on the age of the unit. DR Power is contacting all known purchasers directly.
Retailers › NameAuthorized DR Power Equipment dealers nationwide and online at drpower.com and Generac.com from November 2015 through April 2021 for between $3,400 and $4,000.
Recall Date2023-11-09T00:00:00
DescriptionThis recall involves DR Power Equipment and Generac brand tow-behind field and brush mowers. The following model and serial numbers, printed on a white label that is on the rear frame of the mower near the right rear tire, are included in this recall. Name Model Number Serial Number Range DR Power Tow-Behind Field and Brush Mower TB 25044B EN All serial numbers beginning with TB2, plus 3002188267 to 30024310751 TB 25044B ENC 30030052232 to 3004525033 TB 25044B ENR 3004734233, 3004835965, 3005064288, 3005471720, 3005548665, 3007678624, 3008122643 TBM 20A ED TDVE OF1 All serial numbers beginning with TB; in addition, 300275210 TBM 20A EN TDVE OD3 All TBM 20A EN TDVE OF3 TBM20AENTDVEOF3 All 3002188263 to 3002490281 Generac Tow-Behind Field and Brush Mower TB 25044GENG 3003540054 to 3004428691
Recall Number24022
Manufacturers › 1 › NameDR Power Equipment, of South Burlington, Vermont, a subsidiary of Generac Power Systems Inc., of Waukesha, Wisconsin (through January 2018)
Manufacturers › 2 › NameGenerac Power Systems, Inc., of Waukesha, Wisconsin (after January 2018)
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/dr-pro-tow-behind-field-and-brush-mowers-recalled-due-fire-hazard
Consumer ContactDR Power Equipment at 800-854-1565 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recalls@DRPower.com or online at http://lvtbrc.com/ or www.drpower.com and click on Product Recalls at the bottom of the page for more information.
Last Publish Date2023-11-09T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought DR Power Equipment Recalls Tow-Behind Field & Brush Mowers Due to Fire and Burn Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableDR Power Equipment, of South Burlington, Vermont, a subsidiary of Generac Power Systems Inc., of Waukesha, Wisconsin (through January 2018), Generac Power Systems, Inc., of Waukesha, Wisconsin (after January 2018)
Recall Hazard Severity
Caution (Class III)
Alerte officielle de l’agence

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🚨 SAFETY ALERT: DR Power Equipment, of South Burlington, Vermont, a subsidiary of Generac Power Systems Inc., of Waukesha, Wisconsin (through January 2018), Generac Power Systems, Inc., of Waukesha, Wisconsin (after January 2018) - DR Power Equipment Recalls Tow-Behind Field & Brush Mowers Due to Fire and Burn Hazards

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