DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert)
USDR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert)
Recalling Firm: Generac, of Waukesha, Wisconsin
Motif du rappel / Danger
TranslatedThe fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.
Description du produit & Identification
TranslatedThis recall involves DR Power Chipper Shredder with model numbers CS35050BEN and CS35050BENR. The model number is on the side of the unit. The Chipper Shredders are used for yard and garden clean up. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR and PROXL501 are printed on the motor.
Produits concernés
TranslatedDR®Power PRO XL501 Chipper Shredders
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/DR-Power-Equipment-Recalls-PRO-XL501-Chipper-Shredders-Due-to-Laceration-Hazard-Recall-Alert |
| Title | DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/RecalledDRPowerChipperShredders.jpg |
| Images › Caption | Recalled DR Power Chipper Shredder |
| Hazards › Name | The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard. |
| Injuries › Name | The firm has received six reports of the chipper shredders ejecting pieces of metal. No injuries have been reported. |
| Products › Name | DR®Power PRO XL501 Chipper Shredders |
| Products › Number Of Units | About 2,100 (In addition, about 27 were sold in Canada and about 3 were sold in Mexico) |
| Recall I D | 9553 |
| Remedies › Name | Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer. |
| Retailers › Name | Authorized DR Power equipment dealers nationwide and online at www.drpower.com from September 2019 through September 2022 for about $3,800. |
| Recall Date | 2023-03-02T00:00:00 |
| Description | This recall involves DR Power Chipper Shredder with model numbers CS35050BEN and CS35050BENR. The model number is on the side of the unit. The Chipper Shredders are used for yard and garden clean up. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR and PROXL501 are printed on the motor. |
| Distributors › Name | DR Power Equipment, of South Burlington, Vermont |
| Recall Number | 23732 |
| Manufacturers › Name | Generac, of Waukesha, Wisconsin |
| Remedy Options › Option | Repair |
| Consumer Contact | DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at www.drpower.com and click on Product Recalls link at the bottom of the page for more information. |
| Last Publish Date | 2023-03-02T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableGenerac, of Waukesha, Wisconsin
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🚨 SAFETY ALERT: Generac, of Waukesha, Wisconsin - DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/dr-power-equipment-recalls-pro-xl501-chipper-shredders-due-to-lacerati/CPSC-23732
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