dormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency
USdormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency
Recalling Firm: Shanghai One Top Corporation, of Shanghai, China
Motif du rappel / Danger
TranslatedThe lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
Description du produit & Identification
TranslatedThis recall involves dormakaba Delayed Egress Locks with model number DE8310 found on the inside of the wiring cavity cover plate. These locks detect when pressure is applied to a door and are set with a release delay of 15 or 30 seconds. The recalled locks include an internal or external alarm sounder, key switch for reset and override, and a building code sign for single out swinging doors. Delayed egress locks are typically used on perimeter exit doors and internal fire doors to discourage or delay unauthorized exit while providing a safe means of escape during a fire or other catastrophic emergency.
Produits concernés
TranslatedDelayed Egress Locks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/dormakaba-Recalls-Delayed-Egress-Locks-Due-to-Risk-of-Entrapment-in-an-Emergency |
| Title | dormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Picture1_135.png |
| Images › Caption | Recalled dormakaba Delayed Egress Locks |
| Hazards › Name | The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency. |
| Injuries › Name | The firm has received reports of 56 incidents with the recalled locks. No injuries have been reported. |
| Products › Name | Delayed Egress Locks |
| Products › Number Of Units | About 2,400 |
| Recall I D | 9118 |
| Remedies › Name | Facilities using the recalled locks should contact the firm for instructions on receiving a free repair of the firmware by a technician. |
| Importers › Name | dormakaba USA Inc., of Indianapolis, Ind. |
| Retailers › Name | Installed by contractors nationwide from October 2019 through March 2021 for between $1,200 and $1,400. |
| Recall Date | 2021-08-11T00:00:00 |
| Description | This recall involves dormakaba Delayed Egress Locks with model number DE8310 found on the inside of the wiring cavity cover plate. These locks detect when pressure is applied to a door and are set with a release delay of 15 or 30 seconds. The recalled locks include an internal or external alarm sounder, key switch for reset and override, and a building code sign for single out swinging doors. Delayed egress locks are typically used on perimeter exit doors and internal fire doors to discourage or delay unauthorized exit while providing a safe means of escape during a fire or other catastrophic emergency. |
| Recall Number | 21177 |
| Manufacturers › Name | Shanghai One Top Corporation, of Shanghai, China |
| Remedy Options › Option | Repair |
| Consumer Contact | dormakaba at 800-265-6630 from 8 a.m. to 5 p.m. ET Monday through Friday, email at DE8310.Recall@dormakaba.com or online at dormakaba.us and search for "recall" or "DE8310" for more information or here. |
| Last Publish Date | 2021-08-11T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought dormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableShanghai One Top Corporation, of Shanghai, China
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🚨 SAFETY ALERT: Shanghai One Top Corporation, of Shanghai, China - dormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency Check if your household is affected: https://therecallfile.com/fr/recalls/dormakaba-recalls-delayed-egress-locks-due-to-risk-of-entrapment-in-an/CPSC-21177
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