DM36 Dreama Slim Support Pad for Jenx Dreama Sleep Mattress
AustraliaDM36 Dreama Slim Support Pad for Jenx Dreama Sleep Mattress
Motif du rappel / Danger
TranslatedThe inserts that attach the small PU pad to the bracket are manufactured from plywood sheet material that may contain structural defects. This reduces the strength of the fitting, which can result in the plywood splitting and the support pad breaking off the bracket. Breakage may occur without warning and the affected items cannot be easily identified upon inspection.
Description du produit & Identification
TranslatedReason / Defects: The inserts that attach the small PU pad to the bracket are manufactured from plywood sheet material that may contain structural defects. This reduces the strength of the fitting, which can result in the plywood splitting and the support pad breaking off the bracket. Breakage may occur without warning and the affected items cannot be easily identified upon inspection. Hazards: There is a risk of injury if the affected items breaks while in use. What to do: Immediately cease using the affected item. Medifab will contact affected consumers in writing to arrange for replacement part to be fitted. Only the identified part is required to be removed, any other Dreama system components remain safe for use. For further information, contact Medifab on 03 6427 0105.
Produits concernés
TranslatedDM36 Dreama Slim Support Pad for Jenx Dreama Sleep Mattress Product Code: 7120-3240-000 Manufactured between November 2019 and September 2020 ARTG 261614 (Medifab Ltd - Positioning aid system) This product was previously the subject of a recall on 8 July 2020 (PRA2020/18418) for a defect in a different part.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 605f3310-06f2-4c42-8580-d57506df4726 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/dm36-dreama-slim-support-pad-for-jenx-dreama-sleep-mattress-0 |
| Pub Date | Sun, 18 Oct 2020 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought DM36 Dreama Slim Support Pad for Jenx Dreama Sleep Mattress?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: DM36 Dreama Slim Support Pad for Jenx Dreama Sleep Mattress Check if your household is affected: https://therecallfile.com/fr/recalls/dm36-dreama-slim-support-pad-for-jenx-dreama-sleep-mattress/AU-605f3310-06f2-4c42-8580-d57506df4726
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