Delta Cycle Recalls Ceiling Hoists with Straps Due to Injury Hazard
USDelta Cycle Recalls Ceiling Hoists with Straps Due to Injury Hazard
Motif du rappel / Danger
TranslatedThe plastic buckles on the straps being used to hold a kayak, canoe or other large objects with the ceiling hoist can break, posing an injury hazard to consumers.
Description du produit & Identification
TranslatedThis recall involves Ceiling Hoists with Straps with model number RS2300. The model number is only listed on the product packaging. The product can lift bicycles, kayaks, ladders, boxes and other large objects off the floor using a pulley system. Note that no recall action is required if the ceiling hoists are used without the use of straps. Units affected by this recall will have serial numbers within one of the 16 ranges listed below on the bottom of the pulley, or will NOT have a serial number at all: Serial Number Ranges 65629-66828 112494-114493 115494-116502 131332-132819 165193-167192 187360-188895 220801-222800 264059-266058 396421-397428 428259-430258 464905-466408 1650319-1651326 1667038-1669037 1717501-1718044 1750965-1751972 1776082-1777089 The serial number is located on the underside of the flat part of the ~6" long pulleys where the pulleys attach to the ceiling. Unscrew the flat plate from the ceiling to check the underside to locate the serial number.
Produits concernés
TranslatedCeiling Hoists with Straps
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Delta-Cycle-Recalls-Ceiling-Hoists-with-Straps-Due-to-Injury-Hazard |
| Title | Delta Cycle Recalls Ceiling Hoists with Straps Due to Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/kayakstrap.png |
| Images › 1 › Caption | Recalled Hoist with Straps holding kayak |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/kayakstrap-1.png |
| Images › 2 › Caption | Location of strap buckle (view from above) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/kayakstrap-2.png |
| Images › 3 › Caption | Location of serial number and strap buckle (view from below) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/kayakstrap-3.png |
| Images › 4 › Caption | Location of serial number (if present) on underside of flat part of the ~6" long pulleys |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/kayakstrap-4.png |
| Images › 5 › Caption | Recalled product packaging showing Model RS2300 |
| Hazards › Name | The plastic buckles on the straps being used to hold a kayak, canoe or other large objects with the ceiling hoist can break, posing an injury hazard to consumers. |
| Injuries › Name | The firm has received four reports of incidents, including one minor injury. |
| Products › Name | Ceiling Hoists with Straps |
| Products › Number Of Units | About 25,140 (In addition, about 3,390 were sold in Canada) |
| Recall I D | 10043 |
| Remedies › Name | Consumers should immediately stop using the Ceiling Hoist with Straps and contact Delta Cycle Corp to receive free replacement straps. Consumers should cut the old straps with buckles in half and discard them. If consumers are using the ceiling hoist to hold a bicycle (and not using included straps), no recall action is needed. |
| Importers › Name | Delta Cycle Corp., of Randolph, Massachusetts |
| Retailers › Name | REI and various other independent stores, and online at Amazon.com and designbydelta.com from February 2017 through July 2024 for about $40. |
| Recall Date | 2024-09-05T00:00:00 |
| Description | This recall involves Ceiling Hoists with Straps with model number RS2300. The model number is only listed on the product packaging. The product can lift bicycles, kayaks, ladders, boxes and other large objects off the floor using a pulley system. Note that no recall action is required if the ceiling hoists are used without the use of straps. Units affected by this recall will have serial numbers within one of the 16 ranges listed below on the bottom of the pulley, or will NOT have a serial number at all: Serial Number Ranges 65629-66828 112494-114493 115494-116502 131332-132819 165193-167192 187360-188895 220801-222800 264059-266058 396421-397428 428259-430258 464905-466408 1650319-1651326 1667038-1669037 1717501-1718044 1750965-1751972 1776082-1777089 The serial number is located on the underside of the flat part of the ~6" long pulleys where the pulleys attach to the ceiling. Unscrew the flat plate from the ceiling to check the underside to locate the serial number. |
| Product U P Cs › U P C | 799403302902 |
| Recall Number | 24354 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/delta-cycle-ceiling-hoist-straps-recalled-due-injury-hazard |
| Consumer Contact | Delta Cycle Corp at 800-474-6615 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at hoiststraprecall@deltacycle.com, or online at https://designbydelta.com/hoiststraprecall or https://designbydelta.com/ and click on "Recall on Ceiling Hoist with Straps" at the bottom of the page for more information. |
| Last Publish Date | 2024-09-05T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Delta Cycle Recalls Ceiling Hoists with Straps Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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