Dell DL-1460NI Computer Monitors Recalled Due To Fire Risk
USDell DL-1460NI Computer Monitors Recalled Due To Fire Risk
Recalling Firm: Costco, Sam's Club, CompUSA, Price Costco, Dell
Motif du rappel / Danger
TranslatedFire & Fire-Related Burn
Description du produit & Identification
TranslatedMay 20, 1994 Release # 94-077 PRODUCT: Approximately 63,000 Dell Model DL-1460NI 14 inch SVGA color computer monitors sold by Dell, Sam's Club, Costco, Price Club, and CompUSA. PROBLEM: Internal components may overheat causing a fire hazard. WHAT TO DO: Consumers using Dell computer monitors should look for the model number "DL-1460NI" on the back of the monitor. Those having model DL-1460NI monitors should call Dell at (800)913-3355 to arrange for shipping and repair of the monitor. WASHINGTON, DC -- CPSC, Dell Computer Corp., Austin, Texas is voluntarily recalling Dell model DL-1460NI 14 inch SVGA computer monitors. Internal components in the Dell model DL- 1460NI monitor can overheat, and the monitor can catch fire. Dell Computer Corporation has received 32 reports of monitors overheating, and in some cases, catching fire. None of the reported incidents involved personal injury and the reported fires did not spread. Dell reported this problem to the CPSC. Dell Computer imported the monitors from a Taiwanese manufacturer in 1992 and 1993. The involved monitors were sold by Dell directly, and at Sam's Club, Costco, Price Club, and CompUSA. Approximately 63,000 involved monitors are believed to be in use. Consumers using Dell computer monitors should look for the model number on the back of their monitors. Only model DL-1460NI monitors are involved. Consumers having these monitors should unplug the monitors, and call Dell's recall number (800) 913-3355 between 9 a.m. and 9 p.m. Eastern Time, Monday through Friday, 11 a.m. to 3 p.m. Eastern Time, Saturday to arrange for free pick-up and repair of the monitors. Owners may also obtain information and register for repair through Dell's computer bulletin board (512-728-3589), the Dell forum on Compuserve and America On-Line. The Company will send packing materials overnight to owners of the monitors. Airborne Express will then pick up the monitors for return of the repaired unit in 3-5 working days. Consumers should not call any other Dell 800 number, or any retailer from whom the monitor may have been purchased, as this will only delay repair of the monitor. Information on this recall is available via Dell's Techfax(SM) fax service at (800)950-1329. Media questions should be addressed to Roger Rydell or Michele Moore at (512)728-4100
Produits concernés
TranslatedDell SVGA color computer monitors
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/1994/Dell-DL-1460NI-Computer-Monitors-Recalled-Due-To-Fire-Risk |
| Title | Dell DL-1460NI Computer Monitors Recalled Due To Fire Risk |
| Hazards › Name | Fire & Fire-Related Burn |
| Products › 1 › Type | Computer Equipment |
| Products › 1 › Category I D | 1893 |
| Products › 2 › Name | Dell SVGA color computer monitors |
| Recall I D | 5546 |
| Recall Date | 1994-05-20T00:00:00 |
| Description | May 20, 1994 Release # 94-077 PRODUCT: Approximately 63,000 Dell Model DL-1460NI 14 inch SVGA color computer monitors sold by Dell, Sam's Club, Costco, Price Club, and CompUSA. PROBLEM: Internal components may overheat causing a fire hazard. WHAT TO DO: Consumers using Dell computer monitors should look for the model number "DL-1460NI" on the back of the monitor. Those having model DL-1460NI monitors should call Dell at (800)913-3355 to arrange for shipping and repair of the monitor. WASHINGTON, DC -- CPSC, Dell Computer Corp., Austin, Texas is voluntarily recalling Dell model DL-1460NI 14 inch SVGA computer monitors. Internal components in the Dell model DL- 1460NI monitor can overheat, and the monitor can catch fire. Dell Computer Corporation has received 32 reports of monitors overheating, and in some cases, catching fire. None of the reported incidents involved personal injury and the reported fires did not spread. Dell reported this problem to the CPSC. Dell Computer imported the monitors from a Taiwanese manufacturer in 1992 and 1993. The involved monitors were sold by Dell directly, and at Sam's Club, Costco, Price Club, and CompUSA. Approximately 63,000 involved monitors are believed to be in use. Consumers using Dell computer monitors should look for the model number on the back of their monitors. Only model DL-1460NI monitors are involved. Consumers having these monitors should unplug the monitors, and call Dell's recall number (800) 913-3355 between 9 a.m. and 9 p.m. Eastern Time, Monday through Friday, 11 a.m. to 3 p.m. Eastern Time, Saturday to arrange for free pick-up and repair of the monitors. Owners may also obtain information and register for repair through Dell's computer bulletin board (512-728-3589), the Dell forum on Compuserve and America On-Line. The Company will send packing materials overnight to owners of the monitors. Airborne Express will then pick up the monitors for return of the repaired unit in 3-5 working days. Consumers should not call any other Dell 800 number, or any retailer from whom the monitor may have been purchased, as this will only delay repair of the monitor. Information on this recall is available via Dell's Techfax(SM) fax service at (800)950-1329. Media questions should be addressed to Roger Rydell or Michele Moore at (512)728-4100 |
| Recall Number | 94077 |
| Manufacturers › 1 › Name | Costco |
| Manufacturers › 2 › Name | Sam's Club |
| Manufacturers › 3 › Name | CompUSA |
| Manufacturers › 4 › Name | Price Costco |
| Manufacturers › 5 › Name | Dell |
| Last Publish Date | 2015-02-13T00:00:00 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Dell DL-1460NI Computer Monitors Recalled Due To Fire Risk?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableCostco, Sam's Club, CompUSA, Price Costco, Dell
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