CPSCGeneral Alert

Deck Source Recalls Cutek Proclean Due to Violation of FHSA Labeling Requirements; Risk of Poisoning

Publié le: 20 novembre 2019ID du rappel: 20025Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The product contains the hazardous substance oxalic acid. The label on the product violates the Federal Hazardous Substance Act (FHSA) by omitting the word "poison" and printing the mandatory hazard statement for poisonous chemicals on the back of the label instead of the front, posing a risk of poisoning if swallowed by children.

Description du produit & Identification

This recall involves Cutek Proclean Professional Wood Restoration. The product was sold in a clear plastic one-gallon bottle with a blue, black and white label. "Cutek Proclean Professional Wood Restoration" is printed on the front of the product and UPC 098411800166 is printed on the side panel of the product.

Produits concernés

Cutek Proclean Professional Wood Restoration

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Deck-Source-Recalls-Cutek-Proclean-Due-to-Violation-of-FHSA-Labeling-Requirements-Risk-of-Poisoning
TitleDeck Source Recalls Cutek Proclean Due to Violation of FHSA Labeling Requirements; Risk of Poisoning
Images › U R Lhttps://www.cpsc.gov/s3fs-public/1_41.jpg
Images › CaptionRecalled Cutek Proclean Professional Wood Restoration with non-compliant FHSA label
Hazards › NameThe product contains the hazardous substance oxalic acid. The label on the product violates the Federal Hazardous Substance Act (FHSA) by omitting the word "poison" and printing the mandatory hazard statement for poisonous chemicals on the back of the label instead of the front, posing a risk of poisoning if swallowed by children.
Injuries › NameNone reported
Products › NameCutek Proclean Professional Wood Restoration
Products › Number Of UnitsAbout 450 (in addition, about 1,400 were sold in Canada)
Recall I D8701
Remedies › NameConsumers should immediately stop using the recalled product, move it out of the reach of children and contact Deck Source for a free replacement label to put on the product.
Importers › NameDeck Source Inc., of Canada
Retailers › NameDK Sales, Meteek Supply, Alpine Lumber, Thermory USA, Niece Lumber, Shipshe Sealers and Gable Lumber from May 2014 through October 2019 for about $65.
Recall Date2019-11-20T00:00:00
DescriptionThis recall involves Cutek Proclean Professional Wood Restoration. The product was sold in a clear plastic one-gallon bottle with a blue, black and white label. "Cutek Proclean Professional Wood Restoration" is printed on the front of the product and UPC 098411800166 is printed on the side panel of the product.
Product U P Cs › U P C098411800166
Recall Number20025
Manufacturers › NameChemisys International Pty Ltd, of Australia
Remedy Options › OptionReplace
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70869r-eng.php
Consumer ContactDeck Source toll-free at 844-442-8835 from 9 a.m. to 4 p.m. ET Monday through Friday, email at sales@cutekstain.com or online at www.cutekstain.com and click on “Contact Us” for more information.
Last Publish Date2019-11-20T00:00:00
Manufacturer Countries › CountryAustralia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Deck Source Recalls Cutek Proclean Due to Violation of FHSA Labeling Requirements; Risk of Poisoning?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableChemisys International Pty Ltd, of Australia
Recall Hazard Severity
Caution (Class III)
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