Daimler Vans USA, LLC - Improperly Reinforced Frame Member
USDaimler Vans USA, LLC - Improperly Reinforced Frame Member
Recalling Firm: Daimler Vans USA, LLC
Motif du rappel / Danger
TranslatedThird-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Description du produit & Identification
TranslatedDaimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Produits concernés
TranslatedImproperly Reinforced Frame Member
Additional Source Details
| Field | Value |
|---|---|
| Subject | Improperly Reinforced Frame Member |
| Nhtsa id | 25V725000 |
| Component | STRUCTURE |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V725000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Daimler Vans USA, LLC |
| Defect summary | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats. |
| Completion rate | 40.98 |
| Corrective action | Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025. |
| Consequence summary | Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash. |
| Mfr campaign number | VS3RASCHW |
| Potentially affected | 366 |
| Report received date | 2025-10-24T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Daimler Vans USA, LLC - Improperly Reinforced Frame Member?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableDaimler Vans USA, LLC
- Niveau de risqueSTRUCTURE
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🚨 SAFETY ALERT: Daimler Vans USA, LLC - Daimler Vans USA, LLC - Improperly Reinforced Frame Member Check if your household is affected: https://therecallfile.com/fr/recalls/daimler-vans-usa-llc-improperly-reinforced-frame-member/NHTSA-25V725000
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